Key Account Manager
2 weeks ago
The Key Account Manager will play a crucial role in further developing the joint business and partnership with customers. This requires a strong partnership with our clients, and customer focus with an e-commerce insight-driven approach to identifying and winning new commercial opportunities, creating value for both The LEGO Group and our retail partners.
Key Responsibilities:- Responsible for planning and managing full-year sales plans for channels.
- Act as the primary contact point between the platform and the company.
- Build and maintain balanced and mutually beneficial relationships with clients in the long term.
- Activate marketing campaigns on various e-commerce platforms based on both The LEGO Group and platform's annual marketing calendars.
- Proactively identify new commercial opportunities with a focus on digital and support from functional experts within channel marketing and performance marketing.
- Manage expenses, including expense planning, application, progress tracking, and communicating and negotiating with clients.
- Responsible for daily communication and collaboration with different functions.
- Coordinate with EMP about daily routines, including order management, product demand, and expense claims.
- Bachelor's degree in a business-related field preferred.
- 6-10 years of experience in the e-commerce industry.
- Excellent communication and negotiation skills.
- Data-driven mindset.
- Strong analytical capabilities and expertise in driving online operation KPI.
- Knowledge of the online retail market and ability to break down sales targets into details, such as traffic, portfolio, and campaigns.
- Working experience in big online platforms, such as Alibaba, is a plus.
- Experience in distributor management or multi-customer management is beneficial.
No relocation support is provided.
#LI-SX1
What's in it for you?Here are some of the benefits you can expect:
- Family Care Leave – We offer enhanced paid leave options for important times.
- Insurances – All colleagues are covered by our life and disability insurance, providing protection and peace of mind.
- Wellness – We want you to be your best self, so you'll have access to the Headspace App and various wellbeing initiatives and programs run by local teams.
- Colleague Discount – You'll qualify for our generous colleague discount from day one.
- Bonus – We reward our team members through our bonus scheme when goals are reached and if eligible.
- Your workplace – You'll be assigned a primary workplace location, such as one of our offices, stores, or factories. Our hybrid work policy means an average of 3 days per week in the office.
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