Key Account Manager
4 weeks ago
Job Summary:
We are seeking a highly motivated and experienced Key Account Manager to join our team at Etihad Airways. As a Key Account Manager, you will be responsible for performing, coordinating, and executing sales activities for assigned global key accounts in the respected area.
Key Responsibilities:
- Define and agree periodic plans of sales activity with regional general managers to ensure targets are reached and recorded.
- Analyze the market's potential to determine the value of existing and prospective customers in terms of sales opportunities.
- Collect, review, and consolidate information to support the identification of intervention areas to ensure sales target achievement.
- Establish, develop, and maintain business relationships with assigned current customers and prospective customers segment to generate revenues for the organization.
- Communicate and meet regularly with relevant accounts to inform about new products and promotions to increase sales to reach the expected sales target.
- Identify and implement fidelity techniques to ensure a long-lasting fruitful business relationship with major accounts.
- Research, gather, and analyze products' availability in the market to assist in the proposal of new products and services to improve Company sales.
- Research, gather, and analyze competitors' information to define the best-selling approach to increase Etihad's market quota and visibility.
- Cooperate with global key account directors/global key account managers to determine the best global incentive deal.
- Communicate and regularly meet with area intermediaries to inform about new products and promotions to ensure the best and most updated value proposal is timely communicated to the market.
- Coordinate and draft contractual agreements with intermediaries to ensure customer's requirements are captured effectively and in compliance with existing policies.
- Negotiate and manage commercial agreements with assigned accounts of trade and corporate segment to ensure sales can be closed, respecting corporate guidelines and indications.
Requirements:
- Minimum of 5 years of work experience and experience of Great China Cargo market with strong customer knowledge.
- Fluent English & Chinese - both written and spoken is essential.
- This position may require occasional travel to meet clients and attend industry events.
About Etihad Airways:
Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia, and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations.
To learn more, visit etihad.com
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