Customer Success Associate, Beijing
2 weeks ago
At AppsFlyer, we're passionate about helping businesses succeed in the digital landscape. Our platform provides unparalleled insights into mobile marketing and analytics, empowering our clients to make data-driven decisions and drive growth.
Job DescriptionWe're seeking a highly skilled Customer Success Associate to join our team in Beijing. As a key member of our customer success team, you will be responsible for ensuring our clients get the most out of our platform, providing expert guidance and support to help them achieve their goals.
Key Responsibilities- Work closely with clients to understand their needs and goals, providing tailored solutions and support to help them achieve success.
- Develop and maintain strong relationships with clients, ensuring their satisfaction and loyalty to AppsFlyer.
- Collaborate with internal stakeholders to identify and address client needs, driving business growth and revenue.
- Stay up-to-date with industry trends and developments, applying this knowledge to improve client outcomes and drive business success.
- 2+ years of experience in digital marketing, SaaS products, or product management.
- Excellent communication and collaboration skills, with the ability to build strong relationships with clients and internal stakeholders.
- Strong analytical and problem-solving skills, with the ability to interpret data and drive business insights.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you're passionate about helping businesses succeed and have a strong background in digital marketing or SaaS products, we'd love to hear from you
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