Senior Global Account Manager

4 weeks ago


Shenzhen, Guangdong, China Amazon (Shanghai) International Trading Company Limited Shenzhen Branch - K17 Full time
Paid Services Account Manager

We are seeking a results-driven individual with retail experience to drive China-based sellers to maximize their presence and business in Amazon Global marketplaces. The ideal candidate will have experience building relationships with internal and external stakeholders, and the ability to deliver results.

Key Responsibilities:
  • Provide primary post-sales general and/or technical support to third-party sellers.
  • Manage relationships with key accounts and develop strategies to maximize these relationships.
  • Responsible for monitoring and maintaining performance, and working with clients to improve performance.
  • Proactive monitoring of accounts to identify and address any issues that may impact revenue generation.
Requirements:
  • 5-8 years relevant experience in the retail and/or B2B related industries.
  • Exceptional interpersonal and communication skills.
  • Strong analytical skills and ability to independently deal with tools (Salesforce, Excel, other internal tools).
  • Experienced in using analysis, reporting, modeling, and forecasting to gather data for the purpose of making business decisions.
  • Proven track record of taking ownership and driving results.
  • Proficiency in oral and written English.


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