Commercial Underwriting Team Member
2 weeks ago
About the Role
We are seeking a highly skilled Commercial Underwriting Team Member to join our team at eBay Management. As a key member of our team, you will play a critical role in promoting safe trading on our platform.
Key Responsibilities
- Conduct in-depth case reviews to identify and mitigate potential risks to eBay and our customers.
- Use advanced analytical skills to analyze data and make informed decisions on each case.
- Collaborate with cross-functional teams to develop and implement effective risk management strategies.
- Provide feedback on filter performance and identify areas for improvement.
- Handle escalations and provide summaries to leadership as needed.
- Respond to customer inquiries and provide support through email and phone channels.
- Consult with customers and other lines of business to help them succeed on our platform.
Requirements and Qualifications
- 2+ years of experience in a back-office e-commerce environment.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Proficiency in English and Japanese languages.
About eBay Management
eBay Management is a global e-commerce leader committed to promoting safe and secure trading on our platform. We are an equal opportunity employer and welcome applications from diverse candidates.
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