Commercial Underwriting Team Member

2 weeks ago


Shanghai, Shanghai, China 0098 eBay Management Full time

About the Role

We are seeking a highly skilled Commercial Underwriting Team Member to join our team at eBay Management. As a key member of our team, you will play a critical role in promoting safe trading on our platform.

Key Responsibilities

  • Conduct in-depth case reviews to identify and mitigate potential risks to eBay and our customers.
  • Use advanced analytical skills to analyze data and make informed decisions on each case.
  • Collaborate with cross-functional teams to develop and implement effective risk management strategies.
  • Provide feedback on filter performance and identify areas for improvement.
  • Handle escalations and provide summaries to leadership as needed.
  • Respond to customer inquiries and provide support through email and phone channels.
  • Consult with customers and other lines of business to help them succeed on our platform.

Requirements and Qualifications

  • 2+ years of experience in a back-office e-commerce environment.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficiency in English and Japanese languages.

About eBay Management

eBay Management is a global e-commerce leader committed to promoting safe and secure trading on our platform. We are an equal opportunity employer and welcome applications from diverse candidates.



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