Travel Retail Senior Manager
2 weeks ago
Responsibilities
Drive Sales and Business Growth
- Collaborate with Area Manager to set up yearly business strategy for online and offline channels, including sales targets, inventory management, and competitor analysis.
- Ensure achievement of monthly sales targets across all channels.
- Develop and implement store opening and refit plans to optimize business performance.
- Optimize product assortment and merchandising to drive sales growth.
- Prepare and analyze retail sales reports, competitor analysis, and market trend reports.
Retail Store Operations Excellence
- Regularly visit stores in Shanghai and Beijing, maintaining a professional relationship with retailers.
- Ensure excellent execution of assortment, merchandising, point-of-sale materials, inventory management, activation, and customer service.
- Install new counters ensuring high-quality execution.
- Collect feedback from stores and follow up with internal and external partners to optimize business and store operations.
BA & Promoters Management
- Responsible for BA and promoter recruitment, target setting, and incentive schemes.
- Collaborate with the training team to train sales staff on new products, selling skills, and product knowledge.
- Coach and follow up on sales staff performance, identifying future training needs.
Orders Management
- Manage the assortment list and suggested orders to retailers.
- Review and track orders for fulfillment.
Operational Support
- Responsible for ordering and arranging uniforms, BA free goods, and gifts.
- Assist with PO raising in MEO, expense, and invoice tracking.
Qualification
- Bachelor's degree
- Minimum 3 years of related experience in perfumes and cosmetics, with experience in the travel retail industry an advantage.
- Prior work experience with travel retailers is a plus.
- Entrepreneurial spirit
- Customer service oriented, excellent communication and interpersonal skills
- Business and result-oriented
- Self-discipline and self-management ability
- Proactively identify potential risks and business solutions
- Fluency in English and Mandarin
- Proficient in MS Office software, including Excel and PPT
Hermès Values
- Candidate must align with Hermès values and work ethos
Language
English
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