Logistics Operations Specialist
2 weeks ago
About the Role
We are seeking a highly motivated Logistics Operations Specialist to join our team at Beijing Century Joyo Information Technology Co., Ltd. Chengdu Branch. The successful candidate will be responsible for leading and developing an operation team, ensuring the overall performance management, coordination and evaluation of the team.
Key Responsibilities
- People Management: Leading and developing an operation team; responsible for the overall performance management, coordination and evaluation of the team
- Business Management: Managing team SLAs (Service Level Agreements), quality, productivity and leading the team to meet the goal
- Troubleshooting: Troubleshooting the problems/escalations raised by the team member, assisting them to resolve the issues
- Process Improvement: Driving process improvement and continuous improvement culture through 'kaizen' and lean projects
Requirements
- University graduation with more than 5 years working experiences of international forwarding
- Good understanding of International transportation practice
- Proficient written and oral communication skills in both English and Chinese
- Experienced in team management
- Strong sense of responsibility and ownership to meet deadlines, maintain a strong attention to detail, and work as a team member
Preferred Qualifications
- Quick and keen learner
- Good project management skill
- Customer oriented mindset
- Trade lane knowledge of CN-US / EU / JP / AU
- Strong data skill and analysis
- Experience with training others
Contact Information
Please submit your application to us.
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