Membership Program Manager

3 weeks ago


Shanghai, Shanghai, China The LEGO Group Full time
Key Responsibilities:

As a key member of our Membership & Personalization team, you will be responsible for developing and executing the LEGO Membership Loyalty Program. This includes managing the program's mechanics and benefits, working closely with cross-functional teams to drive strategic CRM initiatives, and collaborating with the Product team to develop digital products that meet the program's needs.

Core Responsibilities:
• Manage and maintain the LEGO Membership Loyalty Program, including its mechanics and benefits.
• Lead the development and execution of CRM strategies and initiatives to drive business growth and customer engagement.
• Collaborate with the Product team to develop digital products and features that meet the program's needs and enhance the customer experience.
• Work closely with cross-functional teams to ensure seamless execution and alignment with business objectives.
• Analyze customer data and behavior to inform program development and optimization decisions.
• Develop and maintain relationships with key stakeholders, including customers, partners, and internal teams.

Requirements:

• Minimum of 2-4 years of experience in CRM, digital marketing, or a related field, preferably in consumer goods or retail.
• Strong understanding of commercial and communication principles, with experience in developing and executing digital marketing campaigns.
• Excellent communication and presentation skills, with the ability to work effectively with diverse stakeholders.
• Experience working with social commerce and community platforms, with a proven track record of success.
• Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
• Fluency in English and Mandarin, with the ability to communicate effectively in both languages.

What We Offer:

• Competitive salary and bonus structure.
• Comprehensive benefits package, including family care leave and insurance.
• Opportunity to work with a global leader in the toy industry, with a rich history and commitment to innovation.
• Collaborative and dynamic work environment, with a focus on teamwork and customer satisfaction.
• Professional development opportunities, including training and mentorship programs.

#LI-SZ

  • Shanghai, Shanghai, China The LEGO Group Full time

    Unlock Consumer Potential with Our Membership ProgramWe're seeking a skilled professional to lead our Membership and Personalization team in driving captivating consumer-brand interactions and impacting consumer lifetime value. As the key point of contact for our CRM program, you'll be responsible for developing and executing strategic initiatives to deliver...


  • Shanghai, Shanghai, China The LEGO Group Full time

    Role OverviewWe are seeking a highly skilled Membership Experience Manager to join our team at The LEGO Group. As a key member of our team, you will be responsible for managing CRM operations and critical metrics, developing CRM operational strategies for LEGO Brand Retail Store (LBR) in China.Key ResponsibilitiesManage CRM operations and critical metrics...


  • Shanghai, Shanghai, China The LEGO Group Full time

    Unlock the Power of CRMAs a Membership Activation Manager at The LEGO Group, you will be responsible for managing CRM operations and critical metrics for LEGO Brand Retail Store (LBR) in China. Your goal will be to develop CRM operational strategies that drive impactful and powerful experiences for customers.Key Responsibilities:Manage CRM operations and...


  • Shanghai, Shanghai, China The LEGO Group Full time

    Unlock Consumer Lifelong ValueWe're seeking an experienced Digital Customer Engagement Manager to lead our CRM efforts in China, focusing on LEGO Brand Retail Stores. Your role will involve developing and executing strategies that drive captivating consumer-brand interactions, impacting consumer Lifetime Value.In this position, you'll be the key point to...


  • Shanghai, Shanghai, China Bose Full time

    You know the moment when sound matters most. At Bose, we believe in making that moment a little more magical. Our Marketing team is a group of passionate, bold, and music-loving storytellers who tap into the magic of what makes Bose, BOSE.Job DescriptionWe're looking for a dedicated professional to develop and execute a CRM strategy that supports our...


  • Shanghai, Shanghai, China XO Full time

    Role OverviewVista Globals Sales Teams are the first point of contact for all prospects, dealing with all aspects of their travel requirements and collaborating with other teams to ensure each flight is tailor-made to the member's specific needs.As a Senior Sales Executive, you will be responsible for selling charter flights, XO memberships and VistaJet...


  • Shanghai, Shanghai, China Wyndham Destinations Full time

    Program Overview:We are seeking a skilled Vacation Program Manager to lead our efforts in delivering exceptional vacation experiences to our members. As a key member of our team, you will be responsible for planning, coordinating, and executing programs that meet the highest standards of quality and customer satisfaction.Key Responsibilities:* Develop and...


  • Shanghai, Shanghai, China Wyndham Destinations Full time

    At Travel + Leisure Co., our mission is to put the world on vacation. As a key member of our team, you will be responsible for engaging with clients, recommending our products, and arranging their vacation bookings. Our company offers a unique opportunity to work in a dynamic environment with a global presence.Our team is committed to delivering exceptional...


  • Shanghai, Shanghai, China Expeditors Full time

    Management Trainee Program OverviewThe Management Trainee Program at Expeditors China is designed to provide a comprehensive overview of the company's products and services. Trainees will gain hands-on experience in various departments, including operations, finance, sales, retention, and management. This 12-month program aims to equip trainees with the...


  • Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

    About the RoleAmazon Global Selling is seeking a highly motivated Program Operations Manager to join our Central PMO team. As a key member of the team, you will drive high-impact programs and initiatives to improve Sellers' profitability, growth, and experience.Key ResponsibilitiesDrive high-impact programs and initiatives to improve Sellers' profitability,...


  • Shanghai, Shanghai, China 3160 KLA-Tencor (Singapore) Full time

    Job Title: Travel ManagerWe are seeking a highly motivated and experienced Travel Manager to join our outstanding Procurement team based in the APAC region. As a key member of the KLA Procurement team, you will support the Global Travel Manager and her team, working closely with APAC regional leaders to ensure they receive the best service from our travel...

  • Sales Administrator

    3 weeks ago


    Shanghai, Shanghai, China Travel + Leisure Co Full time

    About the RoleWe are seeking a highly organized and detail-oriented Sales Administrator to join our team at Travel + Leisure Co. As a Sales Administrator, you will play a critical role in supporting our sales department by ensuring the timely and accurate execution of sales contracts, tracking internal workflows, and maintaining accurate records.Key...


  • Shanghai, Shanghai, China XO Full time

    Job ProfileVista is a global aviation company offering unparalleled service to its Members. As a Sales Director, China Region, you will be the first point of contact for all Vista prospects in the region, dealing with all aspects of their travel requirements and collaborating with other teams to ensure tailored flights.Our innovative business model allows...


  • Shanghai, Shanghai, China Nike Full time

    **About the Role**At NIKE, Inc., we're looking for a highly skilled Digital Commerce Manager to join our Jordan Brand team.As a Digital Commerce Manager, you will be responsible for driving digital offense and executing the Jordan distinction across all digital platforms.**Key Responsibilities**Drive Jordan Digital offense aligning with GC Jordan and NDDC...


  • Shanghai, Shanghai, China Qualcomm Full time

    Job Summary:As a Software Program Manager for Compute at Qualcomm, you will be responsible for developing, defining, and executing plans of record, including schedules, budgets, resources, deliverables, and risks. You will monitor and drive the program from initiation through delivery, interfacing with internal and external stakeholders across functions on...


  • Shanghai, Shanghai, China Travel + Leisure Co Full time

    About the RoleWe are seeking a highly organized and detail-oriented Sales Operations Coordinator to join our team at Travel + Leisure Co. In this role, you will be responsible for coordinating and administering sales contracts, ensuring timely and accurate execution of sales processes.Key ResponsibilitiesCoordinate and track internal workflows, contract...


  • Shanghai, Shanghai, China Wyndham Destinations Full time

    We Put the World on VacationAt Wyndham Destinations, our mission is to deliver exceptional experiences for millions of travelers worldwide. As a key member of our team, you will play a vital role in planning and executing programs that bring our vision to life.Key Responsibilities: Plan and monitor program progress, ensuring timely and effective delivery of...


  • Shanghai, Shanghai, China Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) - C34 Full time

    About the RoleAs a Senior Program Manager at Amazon Web Services, you will be responsible for driving the execution of key initiatives across cross-functional teams. This includes developing strategies that influence leadership decisions at the organizational level, managing programs, building processes, and coordinating release schedules.Key...


  • Shanghai, Shanghai, China Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) - C34 Full time

    About Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) - C34Job DescriptionAbout the RoleWe are looking for a skilled Senior Program Manager to join our team at Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) - C34. The ideal candidate will have a strong background in program management, with experience in developing and...


  • Shanghai, Shanghai, China Wyndham Destinations Full time

    About UsTravel + Leisure Co. is the world's leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs.We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year.We believe that all vacation moments start with our associates, and we're...