Associate-Ops
3 months ago
会社概要
WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.
WNS China - Established in 2012, has been delivering the full spectrum of BPM services with focus on Mandarin, Cantonese, Thai, Japanese, Korean, Indonesian (Bahasa) language capabilities
Provides industry-specific services to China, Hong Kong, Singapore, Korea, Japan, Taiwan, Thailand, and Indonesia
Why Join Us?
At WNS, our mission is to enable clients to outperform with our passion for service and innovation. At the heart of each client engagement is our pursuit to understand our client’s business, and create impactful solutions that can drive agility and excellence into their business processes. Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network.
Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.
求人内容
Brief Job Description:
§ Provide helpdesk support and resolve problems to the end user’s satisfaction
§ Assist with users to complete pending tasks
§ Provide required system training per client needs.
§ Log and track all application and incident requests in appropriate system till resolved.
§ Perform System UAT and provide feedback timely to develop team and maintain DPMs up to date
§ Provide regular status report to team lead and client of all issues received, pending, and resolved issues
§ Successfully handle most functional issues, escalate incidents to develop team on a timely manner
§ Require minimal supervision to manage daily activities and be able to meet published deadlines for activities
§ Ensure all work is performed in accordance with targets and adheres to SLA
§ Accurate, efficient and organized within daily responsibilities
§ Adaptable to learn new processes, concepts, and skills
§ Demonstrate the ability to work as part of a team
§ Fast learning capability, good analytical skills
§ Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to
Working Conditions
Client holidays are observed instead of local holidays
§ Must be a good team player
§ Responsibility and accuracy in the completion of received tasks
Knowledge:
§ Excellent oral and written communication skill in Japanese is a must
§ Good written English skill preferred
-
Senior Associate
3 months ago
Dalian, China WNS Full timeCompany Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
-
Senior Associate
2 days ago
Dalian, Liaoning, China WNS Full timeAbout WNSWNS (Holdings) Limited is a global leader in Business Process Management (BPM). We offer business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and...
-
Associate (RU Language)
3 months ago
Dalian, China Bayer Full timeAt Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our...
-
Associate Accountant
3 months ago
Dalian, China C.H. Robinson Full timeThe role prepares, analyzes, and reviews financial statements using accounting principles. This role demands effective communication skills, a strong attention to detail and a solution-oriented approach to tackle roadblocks and ensure operational excellence and a commitment to best practice. The Associate Accountant will work alongside other experienced...
-
Transportation Specialist
3 weeks ago
Dalian, China Amazon Full timeDESCRIPTIONNOC (Network Operations Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In...
-
Procurement Associate
3 days ago
Dalian, Liaoning, China Bayer Full timeAt Bayer, we are innovators, committed to addressing the world's most pressing challenges and aspiring for a future where 'Health for all, Hunger for none' is not just a vision, but a tangible reality. Our journey is fueled by energy, curiosity, and unwavering dedication, as we continuously learn from the diverse perspectives of those around us, broadening...
-
Associate GBS I2C Specialist
3 days ago
Dalian, Liaoning, China adidas Full timeJob Summary:We are seeking a highly motivated and detail-oriented Associate GBS I2C Specialist to join our team at adidas. As a key member of our Global Business Services (GBS) team, you will be responsible for ensuring the accurate and timely execution of accounting tasks in our GBS Center.Key Responsibilities:Perform accounting tasks in Accounts...
-
Sr. Finance Associate
3 months ago
Dalian, China Pfizer Full timeROLE SUMMARY: R2R Senior Finance Process Associate is responsible for R2R daily operation, period end closing, balance sheet account reconciliation, report submission etc. Ensure the operation meet SLA and compliance requirement, provide audit support. Participant CI or global/ cross process/market projects. ROLE RESPONSIBILITIES: Ability to...
-
Associate AP representatives
3 months ago
Dalian, China C.H. Robinson Full timeC.H. Robinson’s Accounts Payable team is a fast-paced, process-driven environment, responsible for multiple facets of the Accounts Payable function. The Associate Accounts Payable Representative will be responsible for ensuring invoices are routed, processed, and paid in a timely and efficient manner. They will research problems and resolve standard...
-
Application Management, Senior Associate
1 month ago
Dalian, Liaoning, China Alight Full timeJob Title: Application Management AssociateOur storyStrada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human...
-
Jr Finance Associate
3 months ago
Dalian, China Pfizer Full timeWhy Patients Need You Your in-depth knowledge and financial skills will keep our products in production and our innovators innovating. Whether you are part of establishing, coordinating, researching, or administering financial operations, your role is critical to getting our medicines in the hands of the people who need them most, faster and more...
-
Application Management, Senior Associate
2 months ago
Dalian, Liaoning, China Alight Full timeJob Title: Application Management AssociateOur storyAt Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."Our Values:Champion People – be empathetic and help create a place where everyone belongs.Grow with purpose...
-
China - Customer Care Associate - CIS
3 days ago
Dalian, Liaoning, China WNS Full timeCompany Overview WNS Global Services Inc. (NYSE: WNS) stands as a prominent leader in Business Process Management (BPM) on a global scale. We deliver significant business value to over 400 clients worldwide by merging operational excellence with profound industry knowledge across key sectors such as Banking, Financial Services, Consulting, Healthcare,...
-
Senior Associate
2 days ago
Dalian, Liaoning, China WNS Full timeAbout WNSWNS Global Services Inc. (NYSE: WNS) is a leading Business Process Management (BPM) company. We offer business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing,...
-
China - Client Support Associate - CIS
3 days ago
Dalian, Liaoning, China WNS Full timeCompany Overview WNS Global Services Inc. (NYSE: WNS) stands as a premier leader in Business Process Management (BPM) on a global scale. We deliver significant business value to over 400 clients worldwide by merging operational excellence with profound domain expertise across essential industry sectors, such as Banking and Financial Services, Consulting...
-
Senior Associate
3 days ago
Dalian, Liaoning, China WNS Full timeAbout WNSWNS Global Services Inc. (NYSE: WNS) is a global leader in Business Process Management (BPM). We offer business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing,...
-
Customer Service Representative
3 days ago
Dalian, Liaoning, China Albemarle Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our Order to Cash department at Albemarle. As a key member of our team, you will be responsible for effectively managing customers' orders, needs, and expectations through the order fulfillment process.Key ResponsibilitiesManage customer orders and provide...
-
Service Delivery Associate, GBS CS, Core HR Services
2 months ago
Dalian, China Pfizer Full timeWhy Patients Need You Our HR team is comprised of dedicated, solution oriented and agile colleagues who think big, challenge the status quo to create room for meaningful work. Your diverse perspectives and experiences will help to shape our workforce. Whether you are in talent acquisition attracting the best candidates, a Generalist or HR Lead supporting...
-
QEELIN_Sales Associate
2 months ago
Dalian, China QEELIN TRADING (SHANGHAI) CO. LTD Full timeDescription Why work with us? This is a fabulous opportunity to join the Kering adventure and and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed...
-
Operations Associate
3 days ago
Dalian, Liaoning, China WNS Full timeCompany Overview WNS Global Services Inc. (NYSE: WNS) stands as a premier leader in Business Process Management (BPM) on a global scale. We deliver significant business value to over 400 clients worldwide by merging operational excellence with profound domain expertise across various industry sectors, including Banking and Financial Services,...