Quality Manager.

5 months ago


Shanghai, China ZF Group Full time

Your tasks

• Maintain & develop an effective & efficient quality organization to improve quality management system to the next level.
• Planning, execution and follow up of quality improvement activities, drive for continuous improvement in terms of quality, cost, and issue resolution timing.
• Customer focus and satisfaction from understanding customer needs and requirements to develop effective quality assurance processes & follow up to closure & lessons learnt and read across, customer reporting, customer survey in the PCDA manner.
• Work with cross function team (Sales, Category managers, customers etc.) to drive for internal & external improvement eg understand customer pain points/TOP issues and seek for improvement, support customer to resolve CID(Customer Induced Defects)/NTF(no trouble found) issues by providing training & guidance to customers etc.
• Promotion of zero defect quality culture, share knowledge and experience internally and externally to enhance expertise and foster a preventive mindset.
• Setup & aligned with AP the quality key performance indicators (KPIs), trigger major actions to achieve targets, seek for improvement projects in quality aspect beyond KPIs ;
• Lead and develop the quality team, motivating & maximizing performance.
• Other duties as assigned
Your profile

• More than 5 years’ work experience in the automotive industry OEM business(additional aftermarket business is a plus) More than 3 years' quality manager experience
• Bachelor's degree or above 
• Good English skills (Writing, speaking)
• Proficient in MS Office, power BI is a plus 
• Conscientious and responsible
• A keen eye for detail and data & results driven
• Outstanding communication & excellent organizational and leadership skills
• In depth understanding of quality assurance knowledge eg IATF 5 core tools APQP, PPAP, PFMEA, SPC, MSA etc
• Travel required



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