Customer Service

Found in: Talent CN S2 - 7 days ago


Shanghai, China Freudenberg Full time

Empowering people, creating technology.

Responsibilities:

-Setting customer service goals together with FSST colleagues and reach those goals under team work spirit. Maintains customer contact to ensure customer satisfaction. 
-Maintaining relationships with profitable customers - initatively acts as initial contact to answer all customers’ inquires and complaints
-In charge of Order-to-Cash flow for import and export business
-Conduct and controll related shipments and deliveries
-Provide shipping documents, SAP work, ERP work, and CRISP system.
-Update delivery status to team as a good connect

Qualifications:

-Education: Bachelor of Collage or Universality Graduation.

-Work Experience: More than 3 years related working experience

-Fluent Chinese and English both oral and in written, English CET- 6 level Certificate


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