Manager, Business Administration and Operational Management, HSBC Broker

7 months ago


Chengdu, China HSBC Full time

Manager, Business Administration & Operational Management will participate in business activities, supporting Senior Managers with BAU & non-BAU activities, cyclical work pieces such as Annual Reporting and short term initiatives. They are located in BAU teams and would report to a Senior Manager and may have direct reports.

This job is not client facing and does not have any portfolios.Those employees fulfilling a Business Administration & Operational Management role are expected to possess some knowledge of financial budgeting, strategic planning, communication, and people management processes in the context of the business area they are located in but are not expected to have specific product knowledge relating to the business or function in which they are located.

We are currently seeking an experienced professional to join our team.

In this role, you will:

·Assisting with the execution of business initiatives and activities in support of business area aims.

·Participate and support in business planning activities which may include financial, technological and resource planning

·COO functions’ blueprint, dashboard management and other special assignement

·Major Ops initiatives coordination & orchestration

·Ops KPI/KRI management and related process optization

·Monitor daily operation status, operation process and department cost

·Ops AOP planning, HC analysis & reports

·Contribute to senior management decision making by use of management information, performance information, analytics, forums and stakeholder feedback

·Support in forums and committees to represent view of business area

·Assisting to establish and improve the guidance of business operation management and standard process

·Investigating and seeking remedies for discrete issues which may be adversely affecting operation performance

·Working closely with Finance team to manage the FTE cost for the business

·Local internal event & staff engagement activities planning & onsite support

·Support office admin & operations tasks if require

Requirements

To be successful in the role, you should meet the following requirements:

·Bachelor Degree or International Equivalent

·5+ work experience in insurance operational management and business analysis

·Excellent written and verbal communication skills; presentation skills preferred

·Strong research, analysis and report writing skills are essential

·Demonstrated strong coordination capability

·Focus on detail and consistency

·Strong prioritization and time management skills

·Matured personalities and can work under pressure



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