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Team lead, Strategic account management

4 months ago

Shanghai, China Amazon (Shanghai) International Trading Co., Ltd Full time
Amazon is now reinventing on behalf of the business customer and focused on building the largest and most innovative Business-to-Business (B2B) marketplace in the world, and we are recruiting to make this vision a reality. Amazon Business is Amazon’s response to tackle this incredible opportunity to address a vast new market segment and customer base. We are focused on building solutions that enables the B2B customer to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces and regions. Our customers include individual professionals, small businesses to large institutions (and everything in between). Our B2B customers have different needs than the traditional Amazon customer so we are reinventing everything from how we display our selection, price our products, and provide the right customer experience.

Key job responsibilities
We are looking for a passionate, innovative and results-driven team lead with mega Account management experience to support top China-based manufacture type of sellers (OBM) to maximize their presence and business in Amazon WW marketplaces. This role will collaborate with existing Seller management team, product team and destination marketplace team to manage manufacturer type of Sellers end-to-end journey in catching the Brand-New Amazon Business (B2B) opportunity, utilize Amazon's suite of products/services to deliver new business growth and maximize revenue generation for them. Meanwhile, you should take initiative to find out business blockers or improvement area, as well as work with Amazon internal teams to move them so as to continually improve sellers’ experience on Amazon.

You should have a track record of managing most strategic account from 0-1. You should also have a demonstrated ability to think strategically about business, product and technical challenges, along with the ability to come up with original approaches and operational improvements. Candidates should be comfortable both in a self-sufficient role, as well as one of team support and interaction. Ownership is extremely important.

Your superior communication, organizational and inside sales skills, will enable you to operate in a fast-moving and sometimes ambiguous environment, where you will have the responsibility for achieving our business objectives. This role provides ample opportunity to develop original ideas, approaches, and solutions in a competitive and fast-moving environment.
Core Responsibility:
• Identify, qualify, and engage with Amazon existing sellers for the Amazon Business- Marketplace while creating a clear value proposition of selling to business customers on Amazon, along with the features and functionality.
• Meet or exceed quotas, revenue targets, and operational metrics.
• Analyze the business and conduct deep dive analysis; provide routine executive-level reporting on the Seller’s current business and future opportunities. Publish recommendations and action plans based on data.
• Assist internal partners to drive change, remove roadblocks, and close business.
• Advocate on behalf of Sellers and other external stakeholders to influence product roadmap

We are open to hiring candidates to work out of one of the following locations:

Shanghai, 31, CHN

BASIC QUALIFICATIONS

- Bachelor's degree
- Experience analyzing data and best practices to assess performance drivers
- Experience influencing internal and external stakeholders
- Experience with sales CRM tools such as Salesforce or similar software

PREFERRED QUALIFICATIONS

- 2+ years of mentoring, leading and coaching experience