People and Culture Coordinator
7 months ago
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Pagoda-style pavilions rise amidst exquisite gardens and ponds. With personalised hospitality, Four Seasons provides an unrivalled experience of China’s timeless beauty. Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been awarded the great honor of a five- star hotel in Forbes Travel Guide 2016 to 2022. As the ancient saying goes, “In the universe, there is heaven; on earth, there is Hangzhou.” Set along the banks of the fabled West Lake, our hotel is a tranquil enclave woven with ponds, courtyards surrounding picturesque Chinese gardens, willow trees and mist-covered lagoons. Wake to views of mountain peaks, ancient temples rising from the greenery or the very waters that have enchanted poets, explorers and emperors for centuries. Start with a cup of Longjing tea in our Lobby Lounge before picking up your bicycles and heading out to explore the city, then come back for a soothing treatment in our chinoiserie-filled Spa, followed by dinner in one of Jin Sha’s private-dining rooms.About Four Seasons Hotel Hangzhou At West Lake
Pagoda-style pavilions rise amidst exquisite gardens and ponds. With personalized hospitality, Four Seasons provides an unrivalled experience of China’s timeless beauty. Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been awarded the great honor of a five- star hotel in Forbes Travel Guide 2016 to 2022. As the ancient saying goes, “In the universe, there is heaven; on earth, there is Hangzhou.” Set along the banks of the fabled West Lake, our hotel is a tranquil enclave woven with ponds, courtyards surrounding picturesque Chinese gardens, willow trees and mist-covered lagoons. Wake to views of mountain peaks, ancient temples rising from the greenery or the very waters that have enchanted poets, explorers and emperors for centuries. Start with a cup of Longjing tea in our Lobby Lounge before picking up your bicycles and heading out to explore the city, then come back for a soothing treatment in our chinoiserie-filled Spa, followed by dinner in one of Jin Sha’s private-dining rooms.
About the role
To assist People and Culture Manager with the direction of all aspects of the People and Culture division including employee recruitment and retention, employee activities, employee communication, employee movement (Promotion/Transfer), employee relationship, etc.
This role is part of the People and Culture department, reportingto the People and Culture Manager.
What you will do
Responsible for new hires’ check-in formalities, e.g. prepare welcome kit; prepare offer letter and labor contract; check-in new hires in PSB/Platinum/Workday system, etc.
Assist to plan and organize all employee activitiesinclude annual party, family day, sport day, talent show, etc.
Responsible for tracing and celebrating employees’ anniversary
Assist with maintenance of employee facilities, perform the daily walk through with other P&C team members and give feedback to P&C manager.
Responsible for new hires’ check-in formalities, e.g. prepare welcome kit; prepare offer letter and labor contract; check-in new hires in PSB/Platinum/Workday system, etc.
Ensure the People and Culture information (P&Ps, business decisions, activities, new programs) are communicated to employee accurately and consistently
What you bring
A minimum of one year of administrative experience, preferably in a hospitality or restaurant related field or other equivalent experience is required.
Good knowledge of hotel fire, life-safety systems and equipment
Exert security-protecting ability by using one’s own suit.
Being calm and patient and being of service passion. Team player. Being fair and responsible. Be passion and love working
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
•
Schedule & Hours:
This is a full-time position
The working hours will primarily be early mornings and days, during weekdays and weekends.
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