E-Commerce Logistics Coordinator

4 weeks ago

Shanghai, Shanghai, China Beijing Century Joyo Courier Service Co., Ltd. - A71 Full time

We are seeking a highly skilled E-Commerce Logistics Coordinator to join our team at Beijing Century Joyo Courier Service Co., Ltd. - A71.

Job Description

The ideal candidate will have 3+ years of experience in logistics or e-business industry, with a strong background in using Excel and other software.

You will be responsible for conducting full seller onboarding process from contracting to account creation and configuration, exploring opportunities to continuously improve process efficiency, and providing analysis on onboarding processes and presenting findings to the team.

In this role, you will also respond to internal and external stakeholders to effectively address customer needs, document and provide visibility of process deliverables, generate various sets of daily, weekly and monthly business reports to track against objectives, and provide daily support to other multiple sales teams on centralized and standardized operational tasks.

Responsibilities:
  • Conduct full seller onboarding process from contracting to account creation and configuration, by strictly following SOPs
  • Explore opportunities to continuously improve process efficiency, and update SOPs in accordance
  • Provide analysis on onboarding processes and present findings to the team
  • Respond to internal and external stakeholders to effectively address customer needs
  • Document and provide visibility of process deliverables
  • Generate various sets of daily, weekly and monthly business reports to track against objectives
  • Provide daily support to other multiple sales teams on centralized and standardized operational tasks including but not limited to: contract management, data cleaning and mapping, hotline to general questions from wide sales team, reports generation, training, sales admin etc.
Requirements:
  • 3+ years' working experience in logistics or e-business industry
  • Able to work on repetitive tasks with high quality and efficiency
  • Willing to work flexible hours in order to meet task deadlines
  • High business ethics and sense of data confidentiality and compliance
  • Excellent communication skills, and customer obsession
  • Excellent in using Excel and other software
  • Good at both oral and written English
  • Supply Chain or data analytical relevant education background
Salary Range:

The estimated salary for this position is around $50,000 - $70,000 per year, depending on location and experience.

This salary range is based on national averages and may vary based on specific factors such as company budget, location, and qualifications.

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