Logistics Client Support Specialist

1 month ago


Shanghai, Shanghai, China Crane Worldwide Logistics Full time
Job Title: Client Service Specialist

At Crane Worldwide Logistics, we are seeking a highly skilled Client Service Specialist to join our team. In this role, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring timely delivery of their shipments.

Key Responsibilities:
  • Respond to client inquiries, resolve issues, and provide timely updates on shipment status.
  • Collaborate with internal teams to resolve complex issues and ensure seamless delivery of services.
  • Develop and maintain strong relationships with clients, understanding their needs and preferences.
  • Stay up-to-date with industry developments and regulatory changes to provide expert advice to clients.
Required Skills:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Knowledge of freight forwarding and logistics industry practices.
  • Proficiency in documentation and record-keeping.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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