Customer Service Specialist
2 months ago
About the Role
We are seeking a highly skilled Customer Service Coordinator to join our Global Supply Chain team at Reckitt. As a key member of our team, you will play a vital role in enhancing customer satisfaction and supply chain excellence.
Your Responsibilities
- Support projects and day-to-day operations to deliver exceptional customer service.
- Partner with various teams to foster strong relationships and drive process enhancements.
- Maintain data accuracy and champion best practices within your team.
- Contribute expertise to our internal practices and systems.
- Drive continuous improvements and support your team in achieving our strategic objectives.
The Experience We're Looking For
Strong attention to detail with the ability to manage tasks efficiently, especially under tight deadlines.
Experienced in collaborating with individuals at all levels and driving process enhancements.
Basic understanding of supply chain dynamics and the role of an analyst.
Skilled in SAP and Excel, leveraging these tools to support data integrity and decision-making.
Proactive in taking ownership of tasks to completion, demonstrating initiative and adaptability.
The Skills for Success
Supply Chain Management, Business Partnership, Collaboration and partnership building, Relationship Management, Business Acumen, Productivity management, Improve business processes, Advanced Analytics, Data Analytics, Supply Chain Planning, Logistics Management.
What We Offer
At Reckitt, we value our employees and offer a range of benefits to support their wellbeing and career development.
We invest in our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally.
We also offer a range of other benefits in line with the local market, including global share plans and short-term incentives to recognise and reward outstanding performance.
Equality
We are an equal opportunities employer and welcome applications from all qualified candidates, regardless of age, disability, or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
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