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Key Account Manager
2 months ago
Unlock Your Potential as a Key Account Manager at The LEGO Group
We are seeking a highly skilled and experienced Key Account Manager to join our National Key Account Channel team in the LEGO Group. As a Key Account Manager, you will be responsible for building and maintaining strategic partnerships with our national key accounts, driving business growth, and delivering exceptional customer experiences.
Key Responsibilities:
- Sales Management: Develop and execute sales strategies to achieve regional and store-level sales targets, ensuring healthy in-stock rates and stock turns.
- Retail Execution: Collaborate with customer operation teams and internal regional teams to drive planograms, visual merchandising, and campaign assets in stores.
- Assortment Management: Work with internal teams and customers to create assortment plans based on store segmentation, ensuring seamless execution at the store level.
- CRM Capability: Manage and operate membership programs to enhance customer engagement and loyalty.
- O2O Capability: Understand retail operations and possess the ability to learn about new retail concepts, driving business growth through innovative strategies.
- SA Management: Engage, enable, and empower sales assistants to achieve store-level sales targets through collaboration with internal teams and partners.
Requirements:
- 5+ years of experience in a successful retail business in MNC companies.
- Strong experience in retail management and key account management.
- Excellent communication skills to align targets and drive delivery with customer HQ and regional teams.
- Strong business sense with critical thinking and accountability.
- Open-minded, reciprocal, and able to navigate diverse partners across cultures and functions, facing changes and challenges with ease.
- Willingness to travel nationally, especially during peak periods.
- Self-driven with a creative attitude and a focus on making the work environment fun and engaging for partners and employees.
What We Offer:
- Family Care Leave: Enhanced paid leave options for important times.
- Insurances: Life and disability insurance for protection and peace of mind.
- Wellbeing: Resources and benefits to nurture physical and mental wellbeing, along with opportunities to build community and inspire creativity.
- Colleague Discount: Generous colleague discount from day one.
- Bonus: Reward through our bonus scheme when goals are reached and eligible.
- Workplace: Hybrid work policy with an average of 3 days per week in the office, with the hiring team discussing policy and role eligibility during the recruitment process.
Equal Employment Opportunity: The LEGO Group is committed to equal employment opportunity and equal pay, seeking applicants from diverse backgrounds to join our team.
Child Safeguarding: The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe, requiring candidates with high engagement with children to take part in Child Safeguarding Background Screening as a condition of the offer.
