Enterprise Account Manager
4 weeks ago
Overview
An experienced sales professional will cover top accounts in the Enterprise Commercial team. The ideal candidate will design winning strategies for high-potential accounts, manage customer relationships, and leverage internal and external resources to exceed sales budgets.
Responsibilities
Customer Engagement
- Builds and maintains relationships with executives and business decision-makers at high levels of the customer's organization through consultative engagement to establish a rhythm of business with customer sponsors.
- Develops a comprehensive understanding of the customer's business and technology needs and priorities for each assigned account.
- Identifies opportunities to drive optimizations and new business and technology solutions based on customer strategies.
Account Management
- Develops and oversees the execution of account plans utilizing common sales and delivery methodology for the Microsoft sales organization.
- Drives accountability to deliver on account plans among the extended virtual teams and internal industry experts.
- Leads extended teams and partners to scale business by understanding partner goals and creating an interest in mutual business growth.
Sales Excellence
- Seeks customer feedback to identify and understand the drivers of satisfaction and/or dissatisfaction.
- Leverages internal resources to support customer needs and orchestrates others to anticipate issues and determine the root cause of problems.
- Establishes agreement on success measures and manages execution to prevent the need for recovery plans.
Industry Knowledge
- Builds and maintains a strong knowledge of Microsoft's product landscape, solutions, and strategy in the industry of assigned accounts.
- Coordinates with internal industry experts to gather industry data and improve planning.
Benefits
- Industry leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Opportunities to network and connect
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