Business Development Support Associate
3 weeks ago
The Business Development Support Associate is a key role within our team, providing exceptional support to our sellers on the Amazon platform. As a member of our Seller Support team, you will be the primary interface between Amazon and our 3rd party sellers, providing timely and accurate operational support to ensure a seamless selling experience.
Main Responsibilities:
- Demonstrate effective communication and problem-solving skills to resolve seller issues in a timely manner.
- Maintain a positive and professional demeanor, always portraying the company in a positive light.
- Contribute to a positive team environment by providing assistance and guidance to colleagues as needed.
- Meet performance metrics, including quality, productivity, and first contact resolution.
About the Team
The Seller Support team is a critical component of Amazon's success, providing world-class support to our sellers. As a Business Development Support Associate, you will have the opportunity to work with a talented team of professionals who share your passion for customer service and e-commerce.
Requirements
- 3rd level qualification preferred.
- Chinese/English language skills required.
- 6+ months experience in a customer service or contact centre environment.
- Demonstrated desire to expand skills into new areas.
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