Digital Sales Development Associate

4 weeks ago

Chengdu, Sichuan, China SAP Full time
About the Role

We are seeking a highly motivated and experienced Digital Sales Development Associate to join our SAP Digital team. As a key member of our team, you will be responsible for generating and qualifying leads, nurturing aging leads and opportunities, and eventually handing over fully qualified leads to our Sales team for further sales progress.

Key Responsibilities
  • Plan and execute call and email activities to generate leads using the most efficient means together with manager/expert
  • Support and cooperate with Field Marketing, Solution Specialists, Account Executives
  • Align with Sales colleagues for most effective territory planning and execution, covering all routes to market
  • Generate and qualify leads through proper means (cold calling, phone campaigns, email actions, etc.) in alignment with management
  • Pass qualified leads to Sales resource for opportunity management and execution
  • Regularly review lead pipeline and progression. Proactively give qualitative and quantitative feedback to Marketing on campaigns using standard procedures and reports
Requirements
  • 1 to 2 years of experience in Demand Generation or Inside Sales environment
  • Preferably Digital (Remote) Experience, specifically in high volume of customer facing experience, phone-centric work
  • High volume activity working environments, involving phone and a CRM/ Contact Management System
  • Excellent interpersonal, verbal, presentation and writing skills
  • Highly positive "can do" attitude to make things happen and willingness to learn fast
  • Ability to multi-task and prioritize
  • Strong project management and analytical skills, integrity and team spirit
  • Fluent in Mandarin with a high level of Business English
About SAP Digital

SAP Digital is one of the leading and most innovative teams in the company, aimed at delivering exceptional customer experiences in a scalable, speedy, and personalized fashion. The purpose of the organization is to support the Customer Success board area with a broad range of services and methodologies across the customer journey to guarantee the acquisition of net-new customers and the successful adoption and expansion of our products.

Most importantly, helping more customers run better ultimately translates into a safer, cleaner, more connected, better enabled, and more equal world.

The Digital Sales Development team guides and influences customers to take informed decisions in the early stages of their digital transformation journey by creating a world-class engagement experience. This team is responsible for building and nurturing pipeline of sales opportunities and incremental revenue aligned with the Sales and Marketing teams, focusing on prospecting into the SAP install base and net new name accounts, while nurturing leads into qualified opportunities within their assigned space. This team drives digital and high-quality engagement with potential customers delivering superior customer experience.

The Digital Sales Development Associate will work with a team focused on sourcing and nurturing demand to grow SAP's Cloud ERP & LoB footprint in NNN & IB across all industries, working with SAP & Partners resources, as well as Customers. The associate will be focusing on SAP's solution area described below.

About SAP S/4HANA Cloud, Public Edition

SAP S/4HANA Cloud, public edition is the next evolution of Cloud ERP, providing organizations with the tools and technology to effectively manage their business processes, drive meaningful insights and actionable recommendations, and improve productivity and efficiency across the enterprise. It is part of the SAP S/4HANA suite, the next-generation business suite that runs on the SAP HANA in-memory database. SAP S/4HANA Cloud includes the core functions of traditional ERP systems such as finance, procurement, manufacturing, sales and supply chain management. It uses the SAP Fiori user interface for a modern and intuitive user experience and can be flexibly expanded with additional Line of Business solutions from other Lines of Business.

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