Business Director
1 month ago
We are seeking an experienced Business Manager to join our team in the INS NFR COE role at HSBC. This is a unique opportunity for individuals who want to make a real impact and be part of one of the largest banking and financial services organisations in the world.
Key Responsibilities:- Assist with the execution of business initiatives and activities in support of Global Insurance business priorities.
- Define the product strategy & roadmap, prioritise backlog, lead sprint planning, and align with other teams & stakeholders.
- Participate in business case preparation & supporting commercial/financial activities for Global Insurance.
- Support forums and committees to represent the view of the Global Insurance business as a business subject matter expert (SME).
- Analyse data to identify opportunities for improvement in existing processes.
- Support business approvals, marketing & training collateral for new products & features.
- Assist in designing customer-focused solutions that factor all customer needs and customer journeys.
- Bring the perspective of staff/colleagues in the design of relevant services & product features.
- Proactively manage and communicate to key stakeholders including Global Insurance, Technology and WPB.
- Adhere to, and be able to demonstrate adherence to, internal controls and implement the Group compliance policy by adhering to all relevant processes/procedures.
- Implement measures to contain compliance risk across Global Insurance.
- Be an ambassador for the CoE team internally, develop networks, and find ways to make the CoE increasingly effective, professional, and high-impact.
- Make decisions that protect and enhance HSBC values, reputation, and business.
- Graduate / post-graduate degree.
- Sound skills in analysis, design (UI/CX). Experience in defining detailed features & requirements.
- Strong understanding of Agile with experience in supporting/leading sprint planning & backlog management. Experience of using Confluence/Jira.
- Good commercial mindset. Experience in business case preparation is a plus.
- Strong analytical, problem-solving, communications, and interpersonal skills.
- Data-driven and result-oriented with a high level of attention to detail.
- Ability to manage senior stakeholders across multiple geographies & various Global Insurance & WPB teams.
- Strong experience in financial services industry. Knowledge in Insurance domain is a plus.
- Good understanding of the internal change framework, non-financial risk, and the value stream operating model.
- Ability to work proactively in a dynamic and changing environment, where competing priorities are expected as new opportunities arise.
HSBC offers a competitive salary range between $120,000 - $180,000 per annum, depending on location and experience.
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