Enterprise Account Manager, China
4 weeks ago
As a seasoned Enterprise Account Manager at Altium, you will be responsible for selling our innovative platform to a set of strategically targeted accounts. You will be the primary point of contact for these customers, owning the interface from onboarding to long-term retention and growth of the relationship and revenue. This role requires a strong ability to identify and communicate readiness levels, requirements, schedules, and risks to realizing forecasted revenue on or ahead of schedule.
Key Responsibilities:- Act as the primary point of contact for a robust portfolio of assigned Enterprise customers and own the interface (onboarding, ongoing account management, and long-term retention/growth of the relationship and revenue)
- Identify and communicate readiness levels, requirements, schedules, and risks to realizing forecasted revenue on or ahead of schedule
- Serve as the team's internal expert in a particular vertical
- Build and maintain strong relationships with customers, demonstrating empathy, active listening, and resiliency skills
- Track record of demonstrating sound business judgment, evaluating alternatives, and making recommendations that were adopted and ultimately successful
- Negotiate successfully, prior and after a contract is signed
- Manage execution of significant or complex contracts, including initial intake, renegotiation of terms, and schedules
- Manage and update the pipeline of opportunities within SalesForce
- Travel as needed to customer sites and meetings
- Bachelor's degree or above
- 3+ years of business development or account management experience
- Fluent in English is a plus
- 3+ years working with customers to support a technical product/service
- Experience building long-term and successful customer relationships by demonstrating empathy, active listening, and resiliency skills
- Significant technical knowledge of design software or related technology
- Ability to synthesize multiple unique requirements and suggest smart solutions, products, or features
- Track record of demonstrating sound business judgment, evaluating alternatives, and making recommendations that were adopted and ultimately successful
- Ability to negotiate successfully
- Excellent written and verbal communication skills, including ability to craft and present professional presentations at all levels
- Experience in the technology industry is strongly preferred but we will consider candidates with experience selling software as a service product
- Availability and willingness to travel as needed to customer sites and meetings
- Big-thinking in pursuit of purpose
- Diversity of thought
- Courage of conviction
- Transparency of intent
- Ingenuity of AND
- Agility in action
- Adaptability of approach
- Grit in pursuit of mission
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Beijing, Beijing, China Altium Full timeAbout the Enterprise Account Manager Role:At Altium, we are seeking a talented Enterprise Account Manager to join our team. As a key player in our sales organization, you will be responsible for selling our platform to top-tier customers and building a high-performing sales team.Key Responsibilities:Act as the primary point of contact for assigned Enterprise...
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