Senior Account Manager, Greater China

3 weeks ago

Beijing, Beijing, China Criteo Full time

About the Role:

We are seeking a highly skilled Account Strategist to join our team in Greater China. As an Account Strategist, you will play a key role in accelerating the revenue growth of our enterprise clients by advising on the most appropriate strategy for their business and developing a strategic partnership with Criteo.

Key Responsibilities:

  • Own strategy and the day-to-day relationships with Criteo key clients to ensure we exceed their expectations and drive growth.
  • Identify upselling & cross selling opportunities within a large portfolio of our clients, pitch strategies and help clients get the best ROAS (Return on Ad Spend) by using a consultative approach.
  • Strategically assess clients' needs and support in their resolutions. Partner with the Commercial/Finance/Operation team for a better customer experience.
  • Analyze advertising campaign metrics and ensure client goals are consistently achieved. (Main KPI's are related to retargeting, acquisition and retention tactics.)
  • Ensure a quarterly increase in Criteo solutions rate penetration within your portfolio, together with a constant level of client satisfaction towards Criteo as partner.
  • Consistently deliver against target, while offering excellent experience to clients. Measure, track, and report on the performance of your strategies and improve performance through constant innovation and optimization.
  • Be part of a multinational team where collaboration, communication and teamwork are key.

About You:

  • 3+ years in direct key client management experience in a data driven environment.
  • Proficient knowledge and experience in display, performance marketing, and full-funnel account strategy initiatives.
  • A proven track record of data analytical, problem-solving, and decision-making skills.
  • Exceptional organization skills and ability to multi-task across various responsibilities, stakeholders, and topics; exceptional attention to detail.
  • An ability to receive and provide actionable feedback.
  • A love for working collaboratively across multiple teams, have excellent teamwork spirit.
  • Enjoys thinking outside the box, and loves driving results for clients and has desire for more information.
  • Open-minded, flexible, positive; constantly curious about how things work and persistent desire to make things work better.
  • Experience working with Retail and E-commerce advertisers is a plus.

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