Customer Experience Manager
4 weeks ago
We are seeking a seasoned professional to lead our guest floor team at Shangri-La.
As a Customer Experience Manager - Guest Floor, you will be responsible for overseeing the cleanliness of our guest rooms in accordance with Shangri-La's policies, standards, and guidelines.
The ideal candidate will have:
- A minimum of 2 years' experience in a similar role
- An excellent command of the English language, both written and spoken
- A warm and friendly demeanor
- Exceptional communication skills
- Creativity and an open-minded approach
In return for your expertise, we offer a competitive salary range of $45,000 - $60,000 per annum, commensurate with experience.
This is a full-time position that requires a high level of dedication and commitment. If you are a motivated individual who is passionate about delivering exceptional customer experiences, please submit your application.
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Customer Experience Ambassador
4 weeks ago
Shanghai, Shanghai, China DSM Full timeAt DSM, we are seeking a Customer Experience Representative to join our team. As a key member of our customer experience team, you will play a vital role in delivering exceptional customer service and creating a unique experience for our customers.We estimate the salary for this position to be around $60,000 - $80,000 per annum, based on industry standards...
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Customer Experience Representative
2 months ago
Shanghai, Shanghai, China DSM Full timeKey Responsibilities:• Ensure an efficient order-to-cash process• Keep customer requirements updated in our system• Build relationships with DSM-Firmenich customers and internal stakeholders• Provide regular reports and information to stakeholders• Monitor performance on agreed KPIs and develop improvement plans when necessary• Manage daily...
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Customer Experience Specialist
1 month ago
Shanghai, Shanghai, China DSM Full timeCompany OverviewWe are a leading science-based company that brings bold scientific innovation and passionate creation with our customers. With a rich history and promising future, we are committed to sustainability and prioritizing the well-being of every employee.About the RoleThis is an exciting opportunity for a Customer Experience Specialist to join our...
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Customer Experience Specialist
4 weeks ago
Shanghai, Shanghai, China Travel + Leisure Co Full timeWe Put the World on VacationAt Travel + Leisure Co., our mission is to deliver exceptional vacation experiences for millions of travelers worldwide.The Customer Experience Specialist plays a vital role in ensuring seamless interactions with our valued members, providing timely and efficient responses to their inquiries via various channels.This...
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Customer Experience Ambassador
1 month ago
Shanghai, Shanghai, China Burberry Limited Full timeJob SummaryWe are seeking a highly skilled Customer Service Consultant to join our team at Burberry Limited. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences and resolving customer inquiries in a timely and efficient manner.About the RoleThe ideal candidate will have excellent...
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Customer Experience Associate
2 months ago
Shanghai, Shanghai, China Converge (Shanghai) International Trading Co. Ltd Full timeAbout the Role:This is a customer-focused position that requires strong communication and problem-solving skills.Key Responsibilities:Customer Interaction: Respond to customer inquiries via various channels in a timely and professional manner, ensuring customer satisfaction.Sales and Support: Handle day-to-day sales activities, sales support, and customer...
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Customer Experience Advocate
4 weeks ago
Shanghai, Shanghai, China Converge (Shanghai) International Trading Co. Ltd Full timeJob Title: Customer Experience SpecialistA rewarding opportunity has emerged at Converge (Shanghai) International Trading Co. Ltd, a forward-thinking organization.Key Responsibilities:Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, and chat. Load orders accurately and efficiently into the system.Sales...
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Customer Experience Ambassador
1 month ago
Shanghai, Shanghai, China Marriott International Full timeJob SummaryWe are seeking a Customer Experience Ambassador to join our team at Marriott International. This is an exciting opportunity to deliver exceptional customer service and create lasting memories for our guests.About the RoleThe Customer Experience Ambassador will be responsible for ensuring that all Elite members receive a personalized and memorable...
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Customer Experience Transformation Specialist
4 weeks ago
Shanghai, Shanghai, China Huntsman Full timeAt Huntsman, we're looking for a skilled Customer Experience Transformation Specialist to join our Advanced Materials division.This role involves identifying, developing, and implementing business change initiatives that support our global customer experience strategy. You'll focus on driving improvement opportunities in the way we engage with customers from...
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Shanghai, Shanghai, China Huntsman Full timeCustomer Experience Continuous Improvement Manager RoleHuntsman's Advanced Materials division is now seeking a skilled Customer Experience Continuous Improvement Manager. This role involves identifying, developing, coordinating, implementing, and controlling business change initiatives to support the global customer experience strategy of the Advanced...
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Loyalty and Customer Experience Strategist
4 weeks ago
Shanghai, Shanghai, China Ikea Full timeWe are looking for a skilled Loyalty and Customer Experience Strategist to join our Marketing Management team at IKEA.As a member of the team, you will be responsible for leading Customer Engagement co-workers and driving the totality of the IKEA family offer and CRM in the market.Your key responsibilities will include developing and implementing the country...
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Director of Compliance and Customer Experience
4 weeks ago
Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Full timeAbout the RoleAt Amazon (Shanghai) International Trading Company Limited, we are seeking a seasoned professional to spearhead our Seller Compliance efforts in China. This role presents an exceptional opportunity for a forward-thinking leader to shape the future of e-commerce compliance and contribute to shaping the customer experience.We are looking for a...
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Gaming Customer Experience Expert
4 weeks ago
Shanghai, Shanghai, China CTW Full timeWe are seeking a highly skilled Gaming Customer Experience Expert to join our team at Tuwaii, a pioneering AI-driven gaming company based in Shanghai. This is an exceptional opportunity to leverage your expertise in customer support and gaming industry knowledge to drive business growth.About the RoleThe ideal candidate will possess excellent English...
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Customer Service Specialist
4 weeks ago
Shanghai, Shanghai, China GOAT Group Full timeAbout the Role:As a Customer Service Specialist, you will be responsible for resolving customer support issues with patience and professionalism while adhering to company policies. You will also provide real-time customer support via email through our Zendesk system, showcasing a positive attitude and excellent written communication skills.Key...
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Product Experience Manager
2 months ago
Shanghai, Shanghai, China International Flavors & Fragrances Full timeJob Description:As a Product Experience Manager at International Flavors & Fragrances, you will play a crucial role in driving regional sales by implementing research designs and effectively managing resources to ensure the creation of optimal products that consumers love.Your primary responsibility will be to proactively identify current gaps and...
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Customer Experience Ambassador
4 weeks ago
Shanghai, Shanghai, China Abercrombie and Fitch Co. Full timeCompany OverviewAbercrombie & Fitch Co. is a leading global specialty retailer of high-quality, fashion-forward apparel for women and men, as well as intimates for women and kids' products.
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Shanghai, Shanghai, China Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) - C34 Full timeAbout the JobWe are seeking a highly analytical Financial Analyst to join our Customer Experience and Business Trends team at Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch). As a key member of our team, you will play a critical role in driving business growth and improving customer experience globally.Job SummaryThe successful candidate...
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Vacation Experience Manager
4 weeks ago
Shanghai, Shanghai, China Travel + Leisure Co Full timeWe are seeking a skilled and experienced Vacation Experience Manager to join our team at Travel + Leisure Co.About Us:At Travel + Leisure Co., our mission is to deliver exceptional vacation experiences to millions of travelers worldwide. With over 19,000 associates across the globe, we strive for innovation and growth in every aspect of our business.Job...
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Retail Sales Associate
4 weeks ago
Shanghai, Shanghai, China Vuori, Inc Full timeJob OverviewVuori, Inc is seeking a skilled Retail Sales Associate to join our team. This role plays a vital part in creating an unforgettable customer experience.
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Retail Store Experience Manager
2 months ago
Shanghai, Shanghai, China VF Corporation Full timeRole & Responsibilities: Position Definition (Key Purpose of the Position): The Retail Store Experience Manager is responsible for developing retail store concepts that meet business needs while maintaining Vans execution quality and satisfaction standards. By understanding different store formats and working closely with the Creative Team &...