Customer Engineer III-MPS-C3

2 weeks ago


Hefei, Anhui, China Applied Materials Full time

Main Responsibilities

Key Areas of Focus

  • Technical Expertise

Utilize advanced technical knowledge to provide high-quality support to customers. Proficiency in primary toolset is required, with the ability to acquire additional systems and applications as needed. Perform startup activities through Tier II with limited support and complete qualifications with minimal assistance.

Quality and Efficiency

  • Quality Focus

Ensure operational quality of system equipment and complete quality repairs. Actively respond to fab issues by communicating with engineers in other locations and participating in escalation conference calls.

Problem Solving and Leadership

  • Problem Solving
  • Leadership

Identify procedural issues, apply diagnostic techniques, and use documentation and test equipment with assistance from senior engineers. Assume responsibility for full customer satisfaction and assure excellent relations within assigned area.

Communication and Teamwork

  • Communication
  • Teamwork

Develop and execute corrective action plans, performs BKM's, and actively engages in the use of knowledge management systems. Comply with all IP guidelines and safety procedures, and consistently demonstrate safety as a value.

Additional Requirements

This is a physically demanding position that requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, and the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise.

Functional Knowledge, Business Expertise, Leadership, Problem Solving, Impact, Interpersonal Skills, Qualifications

Education: Associate's Degree

Skills:

Certifications:

Languages:

Years of Experience: 4 - 7 Years

Work Experience:

Additional Information

Time Type: Full time

Employee Type: Assignee / Regular

Travel: Yes, 20% of the Time

Relocation Eligible: Yes


  • Field Engineer III

    1 month ago


    Hefei, Anhui, China Applied Materials Full time

    Job SummaryWe are seeking a highly skilled Field Engineer III to join our iTeam - CVD - C3 team at Applied Materials. As a key member of our team, you will be responsible for installing and maintaining complex equipment, ensuring high-quality results, and providing exceptional customer service.Key ResponsibilitiesInstall and commission complex equipment,...


  • Hefei, Anhui, China Oracle Full time

    As a Hardware Sales Representative at Oracle, you will be part of an account team responsible for identifying, qualifying, and delivering Hardware products and solutions. Your goal will be to drive goal attainment in your assigned territory by developing and executing account plans.Key responsibilities include:Working closely with the sales team to support...


  • Hefei, Anhui, China Oracle Full time

    As a Hardware Sales Representative at Oracle, you will be part of an account team responsible for identifying, qualifying, and delivering Hardware products and solutions. Your goal will be to drive goal attainment in your assigned territory by working closely with the sales team and partners to support account sales and business development strategies.Key...


  • Hefei, Anhui, China ASML Full time

    Job SummaryWe are seeking a highly skilled Customer Support Engineer to join our team at ASML. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their equipment is running smoothly and efficiently.Key ResponsibilitiesEvaluate and diagnose complex technical issues and provide...


  • Hefei, Anhui, China ASML Full time

    Job SummaryWe are seeking a skilled Customer Support Engineer to join our team at ASML. This role requires a technical professional who can effectively evaluate and diagnose problems, escalate issues when necessary, and maintain equipment to enhance functionality and prevent problems.Key ResponsibilitiesEvaluate and diagnose problems to make appropriate...


  • Hefei, Anhui, China Lam Research Full time

    The Group You'll Be A Part OfLam Research's Customer Support Business Group is dedicated to delivering exceptional customer support throughout the lifecycle of our customers' equipment. Our team focuses on driving performance, productivity, safety, and quality of our customers' installed base performance, and delivering service and lifecycle solutions for...


  • Hefei, Anhui, China ASML Full time

    Job SummaryWe are seeking a highly skilled Applications Engineer to join our team at ASML. As a key member of our organization, you will be responsible for supporting critical applications escalations, coordinating the introduction of new products, and engaging with customers to drive semiconductor technology.Key ResponsibilitiesSupport critical applications...

  • Field Service Engineer

    2 months ago


    Hefei, Anhui, China Lam Research Full time

    About the RoleWe are seeking a highly skilled Field Service Engineer to join our team at Lam Research. As a key member of our Customer Support Business Group, you will play a critical role in ensuring the operational excellence of our complex semiconductor equipment.Key ResponsibilitiesProvide high-quality on-site repair, maintenance, and installation...


  • Hefei, Anhui, China Corning Full time

    Job SummaryAs a Thin Film Coatings Specialist at Corning, you will be responsible for the development of advanced optical surface treatments, including anti-reflective (AR) and anti-glare (AG) coatings. This will involve the design and execution of experiments to improve the performance of our optical coatings, as well as collaboration with cross-functional...

  • Maintenance Engineer

    1 month ago


    Hefei, Anhui, China Corning Full time

    Job SummaryWe are seeking a highly skilled Maintenance Mechanical Engineer to join our team at Corning. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our plant equipment and processes.Key ResponsibilitiesInstall and maintain new equipment, collaborating with process leaders to develop maintenance...

  • Process Engineer

    2 weeks ago


    Hefei, Anhui, China Corning Full time

    Job Title: Corning Facility Upgrade ManagerAbout Corning: Corning is a leading manufacturer of glass substrates for active matrix liquid crystal displays (LCDs) used in LCD televisions, notebook computers, and flat panel desktop monitors.Job Summary: We are seeking a skilled Process Engineer to plan, execute, and manage process, facility, and equipment...


  • Hefei, Anhui, China Lam Research Full time

    About the RoleLam Research is seeking a highly skilled Field Service Engineer to join our Customer Support Business Group. As a key member of our team, you will be responsible for providing exceptional customer support and ensuring the operational excellence of our complex semiconductor equipment.Key ResponsibilitiesProvide on-site repair, maintenance, and...


  • Hefei, Anhui, China Corning Full time

    Job SummaryCorning is seeking a highly skilled Sr. Development Engineer to join our team. As a key member of our optical engineering group, you will be responsible for developing and improving optical surface treatment processes, including anti-reflection (AR) and anti-glare (AG) coatings.Key ResponsibilitiesDevelop and optimize optical surface treatment...

  • Mechanical Engineer

    2 weeks ago


    Hefei, Anhui, China Corning Full time

    Maintenance and Development Mechanical Engineer Role OverviewThis role is a key part of our team, responsible for ensuring the smooth operation of our equipment and developing new solutions to improve our processes.Equipment Maintenance and Development: The Maintenance and Development Mechanical Engineer will be responsible for maintaining and improving our...


  • Hefei, Anhui, China Lam Research Full time

    The RoleLam Research is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam's complex electro-mechanical and electronic systems at customer sites.Key...


  • Hefei, Anhui, China Corning Full time

    Job SummaryWe are seeking a highly skilled Senior Optical Engineer to join our team at Corning. As a key member of our optical coatings development team, you will be responsible for developing and improving optical surface treatment processes, including anti-reflection (AR) and anti-glare (AG) coatings.Key ResponsibilitiesDevelop and optimize optical surface...


  • Hefei, Anhui, China Corning Full time

    Job SummaryWe are seeking a highly skilled Senior Optical Engineer to join our team at Corning. The successful candidate will be responsible for developing and improving optical surface treatment processes, including anti-reflection (AR) and anti-glare (AG) coatings.Key ResponsibilitiesDevelop and implement new AR/AG processes, including additive (coating)...


  • Hefei, Anhui, China Corning Full time

    Job SummaryWe are seeking a skilled Mechanical Engineer to join our team at Corning. As a Mechanical Engineer, you will be responsible for installing new equipment, creating maintenance processes, and monitoring process performance to ensure equipment meets expectations.Key ResponsibilitiesInstall new equipment and create maintenance processes for all...


  • Hefei, Anhui, China Corning Full time

    Job SummaryCorning is seeking a skilled Mechanical Engineer to join our team in plant operations. As a Mechanical Engineer, you will be responsible for installing new equipment, creating maintenance processes, and monitoring process performance to ensure equipment meets expectations.Key ResponsibilitiesInstall new equipment and create maintenance processes...


  • Hefei, Anhui, China 3130 KLA-Tencor Semiconductor Equipment Technology (Shanghai) Co. Ltd科磊半导体设备技术(上海)有限公司 Full time

    Job DescriptionJob SummaryWe are seeking a highly skilled Regional Applications Engineer to join our team. As a key member of our engineering team, you will be responsible for contributing to the design and development of our software applications.Key ResponsibilitiesContribute to the specification of requirements for software applications based on customer...