Sales Development Representative
4 weeks ago
We are seeking a Sales Development Representative to collaborate with our Marketing, Sales Reps, and Business Development colleagues. This role involves connecting with external clients and sharing Clarivate's product offerings. The team consists of three global Sales Development Reps and reports to the Senior Director of Growth Channels and Sales Development.
About You
- Bachelor's degree in a related field
- At least 1-3 years of relevant work experience or internships related to the job
- Fluent in English, Chinese, and Korean/Japanese
It would be great if you also have...
- Experience working in a fast-paced and collaborative environment
- Experience using Salesforce for managing customers
What will you be doing in this role?
- Assist internal teams with new sales opportunities based on anecdotal feedback given through conversations with prospects
- Follow up with prospects via email and outbound telephone calls to create a sales opportunity for the sales team
- Create follow-up appointments for the commercial team to advance the customer to the next step in the sales process
- Work closely with the marketing, commercial, and customer support team to ensure a positive customer experience
- Using a proactive and persistent approach, explain the Clarivate product offering to prospects and customers
- Accurately maintain and develop prospect and client data into Salesforce CRM
- Support the development, testing, and maintenance of the marketing database and the data/workflow integration with the Salesforce CRM platform
About the Team
The Sales Development Team collaborates closely with internal teams and external customers. ~60% of your time will be spent working with Marketing, Sales Reps, or other Business Development colleagues. ~40% of your time will be spent working with external customers in the corporate space, law firms, or the government market.
Hours of Work
This is a full-time position, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.
This is a hybrid position working in the office up to 3 days a week.
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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