Guest Services Manager

We are seeking a highly skilled and experienced professional to join our team as a Service Floor Manager - Guest Experience.About the Role:Supervise and coordinate the cleaning and maintenance of guest rooms according to Shangri-La's policies, standards, and guidelines.Requirements:2 years of experience in a similar capacityExcellent communication and...

Job SummaryAs a Guest Recognition Manager at Marriott International, you will play a vital role in ensuring exceptional customer service and satisfaction. Your primary responsibility will be to manage the flow of questions and direct guests within the lobby, while also supporting the tracking and resolution of service issues.Candidate ProfileEducation and...

Job SummaryDeliver exceptional guest experiences by recognizing and rewarding loyalty guests in collaboration with the World of Hyatt Program.Ensure that guest issues are promptly addressed and resolved, exceeding their expectations.Maintain a positive and professional working relationship with guests and colleagues.Interact frequently with guests to ensure...

Job SummaryWe are seeking a Lead Guest Experience Manager to join our team at Andaz Xintiandi, Shanghai. This role will be responsible for ensuring consistent guest recognition and taking charge of loyalty guests' amenities in corporation with the World of Hyatt Program.About YouYou have a relevant degree or diploma in Business management or...

Job Description:We are seeking a highly skilled and experienced Front Office Manager to join our team at Marriott International.About the Role:The Front Office Manager is responsible for leading the front office team to deliver exceptional guest experiences, ensuring seamless check-in and check-out processes, and maintaining the highest standards of customer...

Key Responsibilities: Respond to guest requests for special arrangements or services, such as transportation, reservations, or dry cleaning, by making arrangements or identifying appropriate providers. Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area, including Restaurant & Bar, Front Desk,...

Job SummaryAs a Hotel Guest Engagement Specialist, you will play a key role in enhancing the service experience for hotel guests. Your primary responsibility will be to engage with guests in the lobby area, activating all outlet services, including the restaurant, bar, front desk, business center, and lounge. You will respond to guest requests for special...

Event Service Manager Role OverviewHyatt Corporation seeks a highly skilled Event Service Manager to join its team in Shanghai. As an Event Service Manager, you will be responsible for assisting with the efficient running of the department while meeting employee, guest, and owner expectations.About the JobThis is a full-time role that requires the candidate...

Job SummaryThis role involves supporting all property operations to ensure exceptional guest experiences and the highest levels of hospitality and service are provided.Key Responsibilities:Serves as a liaison between guests and staff, ensuring seamless communication and resolving any issues promptly.Provides guidance and direction to team members, setting...

We are seeking a seasoned professional to lead our guest floor team at Shangri-La.As a Customer Experience Manager - Guest Floor, you will be responsible for overseeing the cleanliness of our guest rooms in accordance with Shangri-La's policies, standards, and guidelines.The ideal candidate will have:A minimum of 2 years' experience in a similar roleAn...

About the RoleThe IoT Service Manager is responsible for ensuring the Orange Business IoT services meet customer expectations. This includes managing the network and associated systems to provide a seamless customer experience.About YouBachelor's degree in engineering or related discipline;Proven success in developing and maintaining positive customer...

We are seeking a highly skilled and experienced professional to join our team as a Service Delivery Manager.Key Responsibilities:Lead a team of Food and Beverage professionals to deliver exceptional service to our guests.Develop and implement strategies to improve service quality and efficiency.Collaborate with other departments to ensure seamless service...

We are seeking a highly skilled Service Manager to join our team at Shangri-La.As a Service Manager, you will be responsible for ensuring exceptional service standards in our luxury restaurant. Your background in Southeastern Asian cuisine and fluency in Chinese will be essential in servicing our local guests.Key responsibilities include:Managing a team of...

Company Overview:Marrying exceptional service with luxurious experiences, Marriott International is a trailblazer in the hospitality industry.About the Role:We are seeking a seasoned Luxury Services Director to lead our Butler program, an icon of our heritage and the heart of new luxury. As a department head, you will be responsible for the successful...

About the RoleWe are seeking a highly skilled Business IoT Service Delivery Manager to join our team at Orange Business Services.Design and implement solutions to resolve customer problems and improve their experience with our IoT services.Collaborate with technical staff and leadership to develop repeatable methodology for triage/troubleshooting...

We are seeking a highly skilled and experienced professional to join our team as a Service Floor Manager.Key Responsibilities:Supervise and coordinate the cleaning and maintenance of guest rooms in accordance with Shangri-La's policies, standards, and guidelines.Requirements:2 years of experience in a similar roleExcellent communication and interpersonal...

POSITION SUMMARYAs a Luxury Service Ambassador at Marriott International, you will redefine modern luxury through exceptional service. Our Butler program is an icon of our heritage, and you will be the primary face to the program, serving as a luxury ambassador to our guests.The Luxury Service Ambassador provides bespoke experiences and services to fulfill...

Key ResponsibilitiesWe are seeking a highly skilled and experienced individual to fill the position of Service Manager at Shangri-La. The ideal candidate will have a strong background in hotel operations and a proven track record of delivering exceptional service.Minimum 2 years' experience in a similar position at a 5-star international hotel, with a focus...

Shangri-La is seeking a highly skilled Service Operations Manager to join our team.The estimated salary for this position is $120,000 per annum, commensurate with experience and qualifications.About the Role:We are looking for someone who:Has extensive knowledge of engineering equipment in a hotel setting.Is passionate about engineering and has relevant...

We are seeking a highly skilled and experienced individual to join our team as a Hotel Service Manager - Lead Mixologist.Key responsibilities include:Providing exceptional guest service and ensuring a high level of customer satisfaction.Leading a team of service staff and providing guidance and support to ensure excellent service delivery.Developing and...