Associate, Client Service Expert
4 days ago
About the Role:
We are seeking a highly motivated and detail-oriented Associate, Client Service to join our team at Guidepoint. As a key member of our client service team, you will be responsible for developing strategies to satisfy client project requests, identifying and engaging with experts to provide valuable insights, and delivering exceptional customer service.
Key Responsibilities:
- Work closely with project managers to develop and implement client project strategies
- Utilize various sources, including LinkedIn, press releases, and case studies, to identify and engage with experts who can provide valuable insights to our clients
- Screen and select experts to participate in client consultations, ensuring their suitability and expertise
- Develop and maintain professional profiles for experts to present to clients
What We Offer:
- A unique opportunity to develop essential skills, including desk research, business negotiation, and project management
- Extensive exposure to new industries and trending topics, as well as interaction with experts across various sectors
- Fast and transparent career advancement opportunities, with a chance to gain leadership experience
- A comprehensive training program, dedicated mentorship scheme, and strong team support to ensure career progression
- Competitive compensation, comprehensive medical coverage, and a fun and youthful work environment
About Guidepoint:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. With a network of nearly 1.5 million experts and 1,300 employees worldwide, we deliver on-demand intelligence and research to inform leading organizations' research. Our success relies on the diversity of our employees, advisors, and client base, creating connections that offer a wealth of perspectives.
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