Customer Service Representative
4 weeks ago
We are seeking a highly skilled Customer Service Representative to join our Order to Cash department at Albemarle. As a key member of our team, you will be responsible for effectively managing customers' orders, needs, and expectations through the order fulfillment process.
Key Responsibilities- Manage customer orders and provide timely updates on order status
- Collaborate with internal teams, including shipping, manufacturing, and logistics, to ensure seamless order fulfillment
- Document customer complaints and feedback in our incident-reporting database
- Participate in order fulfillment process improvements and identify areas for enhancement
- Attend Sales and Operations Planning (S&OP) meetings to align with business objectives
- Communicate with customers to resolve payment issues and ensure timely order completion
- College or university degree
- Previous work experience in a similar field
- Basic IT skills, including MS Office and SAP
- Excellent problem-solving and communication skills
- Customer-focused attitude and ability to establish trust with customers
- Good organization and time management skills
Fluent in English and Chinese
At Albemarle, we value our employees and offer a comprehensive benefits package, competitive compensation, and opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity to join our team.
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Customer Service Representative
3 weeks ago
Dalian, Liaoning, China Albemarle Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our Order to Cash department at Albemarle. As a key member of our team, you will be responsible for effectively managing customers' orders, needs, and expectations through the order fulfillment process.Key ResponsibilitiesManage customer orders and provide timely updates on...
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Customer Service Representative
2 months ago
Dalian, Liaoning, China Albemarle Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our Order to Cash department at Albemarle. As a key member of our team, you will be responsible for effectively managing customers' orders, needs, and expectations through the order fulfillment process.Key ResponsibilitiesManage customer orders and provide...
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Customer Service Representative
1 month ago
Dalian, Liaoning, China Albemarle Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our Order to Cash department at Albemarle. As a key member of our team, you will be responsible for effectively managing customers' orders, needs, and expectations through the order fulfillment process.Key ResponsibilitiesFollow Albemarle's order fulfillment processes for...
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Customer Service Representative
2 weeks ago
Dalian, Liaoning, China Albemarle Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Albemarle. As a key member of our Order to Cash department, you will be responsible for effectively managing customers' orders, needs, and expectations through the order fulfillment process.Key Responsibilities• Follow Albemarle's order fulfillment processes...
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Service Sales Representative
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Surgical Sales Representative
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Customer Service Liaison
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Elevator Sales Representative
1 month ago
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Elevator Sales Representative
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AP Representative
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