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High Value Relationship Manager

3 months ago

Shanghai, China Standard Chartered Bank Full time

Role Responsibilities

·Achieve individual financial and non-financial targets while contributing towards team’s overall deliverables through:

-Effectively generating new business – identify prospects and convert in line with the Bank’s appetite.

-Strategically formulating account plan – provide clients’ needs-based solutions, structure appropriate credit facility, and execute various banking transactions.

-Proactively building trusted client relationships – maintain a portfolio of active and growing customers.

·Build and expand existing client relationships through pro-active contact, account planning, wallet sizing and effective pipeline management.

·Identify and prioritize activities to maximize revenue contribution from allocated client portfolio.

·Consult and recommend strategies where account management or recovery is needed on problem accounts, assisting credit in identifying sources from minimizing loan losses.

·Work effectively across geographic borders with customers to deepen relationships with the Bank.

·Generate creative ideas on customer acquisition and products/ services.

·To provide one-stop service to SME banking upper segment clients with flexible financial solutions, multi-channel servicing and cross-border capabilities, including commercializing business opportunities of cash management solution, supply chain management, cross-border proposition and working capital financing.

·To collaborate with CCIB/Affluent to provide total solution to growing enterprise.

·Keep abreast of SME banking market in term of products and services across markets and among competitors, to support the SME Banking in driving key products and/or service.

·Responsible for identifying the business monitoring and testing and reporting findings, exceptions and results from monitoring/testing activities.

·To monitor and ensure strict execution of KYC policy within the SME Banking.

·To constantly operate within the compliance’s guidelines set by group standard and/or local regulations.

·Accountable for implementing and complying with AML requirements when performing duties.

·Fully understand the importance of fraud prevention, prevent fraud risks, maintain safe and steady operation of the position, implement regulatory requirements of fraud prevention, strictly execute DOIs of the department, ensure to complete relevant trainings and embed fraud prevention in daily work.

·Fully understand the importance of consumer rights protection, prevent damage to consumer’s best interest, implement regulatory requirements related to consumer rights protection, ensure to complete relevant trainings and to always embed consumer rights protection mindset when performing daily work.

Other Responsibilities

·Understand, acknowledge, and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies.

·Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities.

·Perform job duties with diligence, contribute to efforts as an individual or as a team member to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank.

·Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections.

·Cooperate with any investigations or reviews on regulatory failure such as accountability review.

Qualifications *

·University degree in Finance or related discipline is preferred.

·Minimum 8 years of similar frontline experience in SME / Commercial Banking with other banks in China.

·Having prior experience of onboarding clients with STO > USD25mil.

·Knowledge of trade finance products, treasury and transaction management, cross-border financing preferred.

·Knowledge of SME upper segment client offerings and market / competitive landscape in the SME upper space.

·Strong business understanding, credit risk analysis and financial knowledge.

·Strong inter-personal skills and client relationship management experience.

·Experience in prospecting, client pitching, sales and account planning.

·Knowledge of processes related to client acquisition, privacy, regulatory compliance, KYC and CDD.

·Experience in selling to corporate customers, specifically to small and medium enterprises (SME) preferred.

·Good marketing, communication, and interpersonal skill preferred.

·Willing to work under pressure.

·Proactive, positive attitude, customer oriented, self-motivated & a strong champion of teamwork spirit.

·Good command in written English preferred.