CRM Manager
4 months ago
You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most.
At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.
The Marketing team at Bose consists of passionate, bold, and music-loving storytellers. We tap into the magic of what makes Bose, BOSE, and through our marketing efforts, connect that magic with people who relate to our belief that sound is the most powerful force on earth.
Job Description
• Based on the business needs and goals to develop short/ long term CRM strategy & KPI, develop related CRM programs (Including generating lead/ manage the lead/ membership retention/ loyalty program/ maximize the value outcome of member, etc) to support the strategy and achieve the KPI.
• In a short-term, the strategy is mainly serving marketing purpose, but it needs to be extended to benefit sales team in a long-term.
• Optimize LOYALTY PROGRAM mechanism (rules & communication) to increase engagement & retention
• Manage loyalty program and CRM lifecycle campaign to recruit, retain and keep loyalty.
• Plan & manage Omni-channel communication campaign (EC/TMALL/ JD/ Department Store/ WeChat).
• Leverage new platform like WeChat/ online platform as a effective tool for eCRM communication.
• Manager data analysis together with agency and compile relevant report monthly quarterly to stake holders.
• Internal communication with marketing other function, IT, operation, product, finance.
Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.
-
CRM Manager
1 month ago
Shanghai, China Philips Full timeJOB DESCRIPTION Job Title CRM Manager Job Description In this role, you have the opportunity to Build a high growth business that will help improve the lives of millions of people in China, while advancing Philips digital transformation journey as a global leader in Health Technology; You are responsible for New Member Recruitment Work with...
-
Assistant CRM Manager
1 month ago
Shanghai, China Philips Full timeJOB DESCRIPTION Job Title Assistant CRM Manager Job Description Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it’s not just what we do, it’s who we are. We are...
-
Digital CRM Strategist
1 month ago
Shanghai, Shanghai, China Philips Full timeJob TitleCRM Solutions ManagerAbout the CompanyPhilips is a leading global health technology company, dedicated to improving the lives of billions of people worldwide through innovative solutions. Our mission is to make the world healthier and more sustainable.About the RoleWe are seeking an experienced CRM Solutions Manager to join our team. This is a...
-
POMELLATO CRM
5 months ago
Shanghai, China Pomellato Full timeDescription Who you are Bachelor degree or above Minimum 5 years working experience in luxury retail / fashion / cosmetics industry, specialized in CRM / digital marketing. Wechat expertise and experience is preferred Positive attitude and a good team player, at ease with transversal and multi-sites organization Entrepreneurial spirit Applied...
-
POMELLATO CRM Expert
1 month ago
Shanghai, Shanghai, China Pomellato Full timeAbout the RoleWe are seeking a highly skilled Senior CRM Specialist to join our team at POMELLATO SHANGHAI CO. LTD.Key ResponsibilitiesDevelop and implement CRM strategies to drive sales growth and customer engagementManage and analyze customer data to inform business decisionsCollaborate with cross-functional teams to launch targeted marketing...
-
Luxury Retail CRM Professional
4 weeks ago
Shanghai, Shanghai, China Pomellato Full timeJob DescriptionWe are seeking an experienced Luxury Retail CRM Professional to join our team at POMELLATO SHANGHAI CO. LTD.The ideal candidate will have a strong background in CRM and digital marketing, with a minimum of 5 years of experience in the luxury retail industry.Responsibilities include developing and implementing effective CRM strategies,...
-
CRM Business Leader
1 month ago
Shanghai, Shanghai, China Philips Full timeAbout the RoleWe are seeking a highly skilled CRM Business Leader to join our team at Philips. In this role, you will be responsible for leading the development and execution of our CRM strategy, driving business growth and customer loyalty.Key ResponsibilitiesDevelop and execute a comprehensive CRM strategy that aligns with our business objectivesLead...
-
Loyalty Leader
7 months ago
Shanghai, China Ikea Full timeJob ID: CN Date posted: 04/06/ WHAT YOU'LL NEED TO HAVE Deep knowledge of 1:1 marketing and CRM Deep knowledge of loyalty programs and concepts Deep knowledge of drivers for customer engagement and customer behaviour in the Retail Market Broad knowledge of digital media channels Broad knowledge of Marketing Technology Broad knowledge of...
-
Senior Digital Marketing
3 months ago
Shanghai, China Ferrero Full timeShanghaiCompany descriptionFerrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in...
-
Growth Portfolio Manager/ Salesforce CRM
1 month ago
Shanghai, China Dupont Full timeJOB DESCRIPTION At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. If you would like to be a part of a premier multi-industrial...
-
Membership Experience Manager
1 month ago
Shanghai, Shanghai, China The LEGO Group Full timeRole OverviewWe are seeking a highly skilled Membership Experience Manager to join our team at The LEGO Group. As a key member of our team, you will be responsible for managing CRM operations and critical metrics, developing CRM operational strategies for LEGO Brand Retail Store (LBR) in China.Key ResponsibilitiesManage CRM operations and critical metrics...
-
Digital Customer Engagement Manager
4 weeks ago
Shanghai, Shanghai, China The LEGO Group Full timeUnlock Consumer Lifelong ValueWe're seeking an experienced Digital Customer Engagement Manager to lead our CRM efforts in China, focusing on LEGO Brand Retail Stores. Your role will involve developing and executing strategies that drive captivating consumer-brand interactions, impacting consumer Lifetime Value.In this position, you'll be the key point to...
-
Customer Success Manager
7 months ago
Shanghai, China Veeva Systems Full timeThe Role Veeva has been investing in customer success since the founding of the company. To further expand these efforts, Veeva is now establishing a Customer Success Management (CSM) team that will work alongside our product, sales, and services teams to help customers achieve even higher levels of success. The Customer Success Manager will provide...
-
Membership Activation Manager
5 months ago
Shanghai, China The LEGO Group Full timeJob DescriptionJoin us to deliver impactful and powerful experience to LEGO Brand Retail Store (LBR) and digging consumer truth via data analytics as Membership Activation Manager.Fuel your passion for Membership & Activation, forge lasting consumer ties, and inspire the builders of tomorrow with us!No relocation assistance is offered for this positionCore...
-
(Senior) Client Data
7 months ago
Shanghai, China CHANEL Full timeKey Responsibilities / What you can bring to the team: The Client Data & Project Manager plays a pivotal role in ensuring seamless project delivery while managing and analyzing client data to inform strategic decisions. This dual-focused position requires a blend of technical expertise, project management skills, and exceptional client relationship...
-
Customer Relationship Management Strategist
1 month ago
Shanghai, Shanghai, China Bose Full timeYou know the moment when sound matters most. At Bose, we believe in making that moment a little more magical. Our Marketing team is a group of passionate, bold, and music-loving storytellers who tap into the magic of what makes Bose, BOSE.Job DescriptionWe're looking for a dedicated professional to develop and execute a CRM strategy that supports our...
-
SHDT CS-CRM Product Manager XP&SY 产品经理 上海
6 months ago
Shanghai, China Siemens Healthineers Digital Technology (Shanghai) Co., Ltd. Full timeDo you want to join us in helping to fight diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. ...
-
Business Operation Manager, Leads Management
6 months ago
Shanghai, China Amazon (Shanghai) International Trading Company Limited Full timeAmazon Global Selling is a key initiative to achieve our vision to offer customers the Earth’s largest selection around the world. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses join our Marketplace in 10+ countries, adding millions of new products. More than 2 million...
-
Membership Program Manager
1 month ago
Shanghai, Shanghai, China The LEGO Group Full timeKey Responsibilities: As a key member of our Membership & Personalization team, you will be responsible for developing and executing the LEGO Membership Loyalty Program. This includes managing the program's mechanics and benefits, working closely with cross-functional teams to drive strategic CRM initiatives, and collaborating with the Product team to...
-
Loyalty Program Manager
2 months ago
Shanghai, Shanghai, China Ikea Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to lead our customer engagement efforts and drive the totality of the IKEA family offer and CRM in the market.Key ResponsibilitiesAct as a member of the Marketing Management team and contribute to marketing plan/output to deliver to common objectives and goals.Lead Customer Engagement...