Key Account Manager

7 months ago

Shanghai, China The LEGO Group Full time

Job Description

The key objective of the Key Account Manager to further develop the joint business and partnership with customers. This requires a strong partnership with our clients, and customer focus with an eCommerce insight driven approach identifying and winning new commercial opportunities, in order to create value for both LEGO Company and our retail partners.

Key Responsibilities:Clients/Vendor Management
  • Responsible for planning and managing full year sales plan of the channels.
  • Act as key contact window between the platform and company.
  • Build up and maintain balanced and mutual beneficial relationship with clients in the long term.
Campaign Planning/Execution
  • Activate marketing campaigns on different EC platforms based on both LEGO and platform’s annual marketing calendars.
  • Pro-actively identify new commercial opportunities with focus on digital and support from functional experts within channel marketing and performance marketing.
Budget Management
  • Manage expense including expense planning, application, progress tracking and also communicating and negotiating with clients.
Daily Routine Coordination
  • Responsible for daily communication and collaboration with different functions.
  • Coordinate with EMP about daily routines including order management, product demand and expense claim etc.
Key Requirements:
  • Bachelor’s degree, in a business-related field preferred
  • 6-10 years+ experience in E-commerce industry.
  • Excellent communication and negotiation skills
  • Data driven mindset
  • Strong analytical capabilities, expertise in driving online operation KPI.
  • Knowledge on online retail market, able to breakdown sales target to details build-blocks like traffic, portfolio, campaigns etc
  • Working experience in big online platforms is a plus, e.g., Alibaba
  • Experiences on Distributor management or multi-customers management is better.

No relocation support provided.

#LI-SX1

What’s in it for you?

Here are some of what to expect:

  • Family Care Leave – We offer enhanced paid leave options for those important times.

  • Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

  • Wellness – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.

  • Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

  • Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

  • Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

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