Vendor Management Specialist

2 months ago

Beijing, Beijing, China Amazon (China) Holding Company Limited Full time
Company Overview
Amazon is renowned for its customer-centric approach. We strive to create an engaging environment where innovation thrives.

In line with this mission, we are committed to providing exceptional services to our most dedicated partners – vendors. Our goal is to empower them to expand their businesses on our platform.

Since our inception, we have aimed to be the leading customer-focused company globally.

How do we achieve this? By having dedicated individuals like you who ensure that customers can easily find everything they need online, at competitive prices and with utmost convenience.

Amazon and our vendors offer millions of new and pre-owned products across diverse categories.

Join us in a dynamic company that continuously evolves.

Immerse yourself in a fast-paced environment that is always seeking new efficiencies and opportunities for both our customers and your professional growth. You will contribute to creating the ultimate shopping experience – a platform showcasing a vast array of products and brands with unparalleled content compared to any other marketplace.

This role serves as an excellent foundation for a career with Amazon.

As a Vendor Consultant, you will play a crucial role in shaping and executing strategies for managing key performance metrics for our vendors.

The Career Opportunity

You will work collaboratively with leaders from various teams, including Retail and Vendor Services, and take charge of specific aspects of vendor partnerships with Amazon.

You will engage with multiple internal teams to enhance the business performance of key manufacturers on our platform.

Your responsibilities will include conceiving, creating, and analyzing a broad spectrum of data to improve vendor supply chain efficiency, customer traffic, conversion rates, and overall revenue.

Additionally, you will investigate both strategic and operational facets of vendor partnerships, conducting root cause analyses of challenges and opportunities impacting their business.

Your primary focus will be on managing and nurturing relationships with our vendors.

Key Responsibilities
  • Regularly assess business performance metrics to identify and implement improvement actions.
  • Collaborate with stakeholders and partner teams to achieve collective goals.
  • Work alongside the Retail Team to advocate for vendor needs within Amazon;
  • Develop and execute strategic plans focusing on relevant metrics for both vendors and Amazon;
  • Coordinate with internal teams and vendors to enhance operational processes, ensuring an excellent consumer experience;
  • Conduct in-depth analyses of issues faced by vendors and formulate data-driven recommendations and action plans;
  • Provide strategic insights regarding planning, roadmaps, and execution;
  • Establish long-term partnerships with key vendor stakeholders;
  • Support the launch of new programs, categories, and features;
  • Conduct regular business reviews with vendors, emphasizing performance metrics and developing action plans;
  • Influence metrics by understanding them and creating realistic forecasts, taking calculated risks, and responding swiftly with new strategies.
BASIC QUALIFICATIONS
  • A bachelor's degree or equivalent business qualification;
  • Excellent written and verbal communication skills in Japanese; proficient written skills in English;
  • Strong presentation abilities, with a knack for logical and concise expression. Proven active listening skills, highly consultative and solution-oriented;
  • Data analysis proficiency – ability to collect, clean, interpret, and challenge data while providing actionable solutions;
  • Influencing capabilities – understanding metrics and creating realistic forecasts; negotiation skills;
  • Ability to thrive in a fast-paced and sometimes ambiguous environment while taking full responsibility for achieving business objectives;
  • Innovative thinking, capable of developing original ideas and solutions to complex problems;
  • Team-oriented with a focus on delivering high-quality results;
  • Proficient in Microsoft Office applications (Excel, Outlook, Word) and content management systems – quick to learn and adapt to new tools and systems.
PREFERRED QUALIFICATIONS
  • Minimum of 3 years of relevant experience in vendor management, sales, post-sales, account management, or business development in a B2B context;
  • Familiarity with SQL and Python is a plus.

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