Brand Specialist

1 month ago


Beijing, Beijing, China Amazon (China) Holding Company Limited - D24 Full time
About Amazon

Amazon is a customer-centric company that strives to provide a seamless shopping experience for its customers. As a world-class e-commerce platform, Amazon continues to evolve and grow by giving customers more of what they want - low prices, vast selection, and convenience.

About the Role

The Brand Specialist will be part of the Amazon Vendor Services (AVS) Team of Retail Business Services. This role will involve shaping and delivering a strategy for managing Amazon AVS vendors. The ideal candidate will be a bright, customer-centric, driven, and creative individual who can interface with internal teams and vendors to optimize product lines and drive business growth.

Key Responsibilities
  • Establish long-term partnerships with key vendor partners to drive business growth and improve customer experience.
  • Partner with the Retail Category Team to build successful communication channels and set clear expectations for vendor performance.
  • Develop and execute joint business plans that deliver on key business opportunities and relevant KPIs for vendors and Amazon.
  • Conduct deep dive analysis on vendor issues and publish recommendations and action plans to improve vendor experience.
  • Measure success by the performance of vendors on input metrics and impact on creating a great customer experience for buying consumers.
Requirements
  • 2+ years of sales or account management experience
  • 2+ years of digital advertising and client-facing roles experience
  • Experience with Excel and data analysis
  • Experience analyzing key open issues and resolution metrics for managed accounts

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