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IT Support Specialist

2 months ago

Shanghai, Shanghai, China Corning Full time

Job Summary

Corning is seeking a skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees.

Key Responsibilities

  • Provide technical support and assistance to employees via phone, email, and in-person
  • Troubleshoot and resolve technical issues related to hardware, software, and network connectivity
  • Perform routine maintenance tasks to ensure smooth operation of IT systems
  • Collaborate with other teams to resolve complex technical issues
  • Document and track technical issues and resolutions

Requirements

  • Relevant technical experience in IT support and troubleshooting
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

Desired Skills

  • Experience with IT asset management and inventory
  • Knowledge of network protocols and security best practices
  • Basic understanding of cloud computing and virtualization
  • Ability to work with various software applications and tools

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

Corning is an Equal Opportunity Employer

We are committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds.