Account Manager
1 month ago
The Role
We are seeking a highly motivated and experienced Account Manager to join our team at Roche. As an Account Manager, you will be responsible for managing and monitoring the sales performance of assigned accounts, achieving sales targets, and implementing Key Account Management systems.
Main Responsibilities
1. Manage and monitor sales performance of assigned accounts, identifying areas for improvement and implementing strategies to increase sales.
2. Achieve sales targets assigned by line manager, working closely with cross-functional teams to ensure customer satisfaction.
3. Implement Key Account Management systems, building strong relationships with customers and identifying opportunities for growth.
4. Continuously improve relationships with Key Opinion Leaders (KOLs) in respective areas, fostering collaboration and driving business growth.
5. Work closely with local distributors in assigned areas, ensuring seamless execution of sales strategies.
6. Promote products and services offered by Roche to customers, providing exceptional customer service and support.
7. Coordinate instrument installation with Service Engineers and Application Specialists, ensuring timely and efficient delivery.
8. Maintain accurate and up-to-date customer profiles, providing valuable insights for sales and marketing efforts.
9. Collaborate with Service, Application Support teams to ensure customer satisfaction, resolving issues promptly and efficiently.
10. Assist in yearly budgeting exercises, providing sales forecasts and market analysis.
Requirements
1. At least a Diploma in Clinical Diagnostics or a related science field.
2. Excellent command of English, both spoken and written.
3. Proficiency in MS Office software applications.
4. At least 2 years' experience in hospital diagnostics laboratory or similar sales experience in the industry, with a strong track record of sales performance.
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