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Operations Manager
1 month ago
At OIA Global, we are seeking a highly skilled and experienced Operations Executive to join our team. As an Operations Executive, you will be responsible for ensuring the smooth execution of our logistics operations, from booking shipments to coordinating with overseas agents and carriers.
Key Responsibilities:- Booking and Coordination: Accept bookings from shippers and coordinate shipments with ocean carriers, ensuring timely and accurate information is provided to local clients and vendors.
- Communication and Liaison: Maintain close liaison with booking agents and carriers for shipment booking, freight pickup, customs clearance, and warehouse loading.
- Documentation and Reporting: Key in shipment information into the CW system, accurately update information and milestones, and submit accurate SI/AMS/ACI/ISF information via email or CW system.
- Customer Service: Provide fast, flexible, and excellent customer service, delivering effective solutions to meet customer needs.
- Problem-Solving: Research, resolve, and report operational problems immediately, ensuring minimal disruption to our operations.
- Administrative Tasks: Prepare and issue bills of lading, prepare shipping documents as required, and assure timely and accurate revenue billing, cost booking, and PS chasing.
- Tracking and Reporting: Confirm on-board with shipping lines, track shipments until arrival at POD, and report exceptions or delays to overseas and management teams.
- Documentation and Filing: Distribute pre-alerts and required documents to appropriate parties, upload in CW in a timely manner, and prepare all relevant documents for closure once procedures are completed.
We are looking for a highly organized and detail-oriented individual with excellent communication and problem-solving skills. If you are a motivated and results-driven professional with a passion for logistics and operations, we encourage you to apply for this exciting opportunity.
