Customer Service Representative

4 weeks ago


Beijing, Beijing, China HSBC Full time
Customer Service Representative

We are seeking a highly skilled professional to provide exceptional customer service to our clients.

This role will be responsible for handling inbound customer calls and emails, as well as making outbound calls to resolve customer issues and provide product information.

The ideal candidate will have a strong understanding of the insurance and fund industry, as well as excellent communication and problem-solving skills.

Key responsibilities include:

  • Providing customer service to clients via phone and email
  • Resolving customer complaints and issues in a timely and professional manner
  • Providing product information and answering customer inquiries
  • Collaborating with other departments to ensure seamless customer service

Requirements:

  • Bachelor's degree in a related field
  • 1+ years of experience in customer service or a related field
  • Strong knowledge of the insurance and fund industry
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



  • Beijing, Beijing, China HSBC Full time

    Job Summary:We are seeking an experienced professional to fill the role of Customer Service Representative at HSBC. In this position, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Provide customer service to clients...


  • Beijing, Beijing, China HSBC Full time

    Global Wealth Management OpportunityHSBC's Global Wealth Management division is seeking an experienced professional to join our team as a Customer Service Representative. In this role, you will be responsible for providing high-quality service to customers, communicating effectively to meet their needs, and assisting with regulatory reports and returns.Key...


  • Beijing, Beijing, China Pinkerton Full time

    Job Summary:The Customer Service Representative I at Pinkerton works directly with internal and external customers to manage access control requests and facilitate effective communication. This role requires strong analysis, research, and problem-solving skills to resolve issues and complete inter-business unit projects.Key Responsibilities:Represent...


  • Beijing, Beijing, China CommScope Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at CommScope. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and accurate responses to customer inquiries via...


  • Beijing, Beijing, China CommScope Full time

    About This RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at CommScope. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and accurate responses to customer...


  • Beijing, Beijing, China CommScope Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at CommScope. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and accurate responses to customer inquiries via...


  • Beijing, Beijing, China HSBC Full time

    Wealth and Personal Banking (WPB)At HSBC, we are committed to delivering exceptional service to our customers and helping them achieve their financial goals. Our Wealth and Personal Banking team is responsible for providing a range of financial products and services to individuals and families, including bank accounts, credit cards, personal loans, and...


  • Beijing, Beijing, China DSV Full time

    Job Type: Full-timeJob Title: Customer Service SpecialistCompany: DSV – Global transport and logisticsLocation: North Central ChinaJob Summary:We are seeking a highly skilled Customer Service Specialist to join our team in North Central China. As a key member of our customer service team, you will be responsible for providing exceptional customer service...


  • Beijing, Beijing, China DSV Full time

    Job Type: Full-timeJob Title: Customer Service SpecialistCompany: DSV – Global transport and logisticsLocation: North Central ChinaJob Summary:We are seeking a skilled Customer Service Specialist to join our team in North Central China. As a key member of our customer service team, you will be responsible for providing exceptional customer service and...


  • Beijing, Beijing, China DSV Full time

    Job Type: Full-timeJob Title: Customer Service SpecialistCompany: DSV – Global transport and logisticsLocation: North Central ChinaJob Summary:We are seeking a skilled Customer Service Specialist to join our team in North Central China. As a key member of our customer service team, you will be responsible for providing exceptional customer service and...


  • Beijing, Beijing, China Clarivate Full time

    About the RoleWe are seeking a highly skilled Customer Care Advisor to join our team in China. As a key member of our Customer Care team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.About YouTo be successful in this role, you will need to have a strong desire to learn and grow,...


  • Beijing, Beijing, China DSV Full time

    Job Type: Full TimeWe are seeking a skilled Customer Service Specialist to join our team at DSV – Global transport and logistics. As a key member of our Transportation Solutions team, you will be responsible for providing exceptional customer service and support to our clients in North Central China.About the Role:Provide timely and effective customer...


  • Beijing, Beijing, China Thermo Fisher Scientific Full time

    Service Parts Sales RepresentativeThe Service Parts Sales Representative plays a crucial role in generating sales of service parts to customers, while providing exceptional customer service and support.Key Responsibilities:Sales and Customer Service: Effectively communicate with customers to understand their needs, provide product information, and offer...


  • Beijing, Beijing, China HSBC Full time

    Job Title: Operation Officer, Call Center, BrokerWe are seeking an experienced professional to fill this role.Job SummaryThis position will be responsible for handling customer inquiries and providing services related to company information, purchased products, and customer complaints.Key ResponsibilitiesHandle inbound customer calls and emails, and make...


  • Beijing, Beijing, China Thermo Fisher Scientific Full time

    Job SummaryThe BEA Service Parts Sales Representative plays a crucial role in generating sales of service parts to customers, while providing exceptional customer service and support. This position requires a deep understanding of the service parts offered by BEA, as well as strong communication and problem-solving skills.Key ResponsibilitiesSales and...


  • Beijing, Beijing, China HSBC Full time

    Wealth and Personal Banking (WPB)Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become a global wealth manager with trillions in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal...


  • Beijing, Beijing, China Thermo Fisher Scientific Full time

    Job DescriptionThe role of a BEA Service Parts Sales Representative at Thermo Fisher Scientific involves a range of responsibilities related to sales and customer service in the field of service parts.Key Responsibilities:Sales and Customer Service: A BEA Service Parts Sales Representative generates sales of service parts to customers, effectively...


  • Beijing, Beijing, China Amazon (Xiamen) Trade Company Limited - C55 Full time

    Job Title: Account RepresentativeAmazon (Xiamen) Trade Company Limited - C55 is seeking a highly motivated and experienced Account Representative to join our team. As an Account Representative, you will play a critical role in driving the growth and success of our Sellers business.Key Responsibilities:Provide exceptional customer service to Amazon export...

  • Sales Representative

    2 weeks ago


    Beijing, Beijing, China Agilent Full time

    Job SummaryWe are seeking a highly motivated and organized Sales Representative to join our team at Agilent Technologies. As a Sales Representative, you will work closely with customers from different markets, identifying solutions to non-standard tasks and creating business opportunities.Key ResponsibilitiesGenerate existing and/or new sales for assigned...


  • Beijing, Beijing, China AIA Full time

    About AIAAt AIA, we are committed to fostering a healthier and more sustainable future for all individuals.Position OverviewThis role is pivotal in delivering exceptional services to our clientele, focusing on various aspects such as sales, promotional activities, billing inquiries, service requests, feedback, and grievances.Key ResponsibilitiesDeliver...