Air Freight Solutions Manager

2 weeks ago

Shenzhen, Guangdong, China Teleport Full time

Teleport is seeking a Head of Sales to lead our sales efforts. This key role will be responsible for developing and executing sales strategies that drive revenue growth and achieve organizational goals.

Key Responsibilities:

  1. Develop and Implement Sales Strategies:
  • Create and implement comprehensive sales strategies aligned with the company's objectives.
  • Focus on growing the China E-commerce logistics business and cargo freight forwarding services.
  • Maintain relationships with existing cross border Ecom marketplace and cargo customers, while identifying new business opportunities and markets.
  • Analyze market data, trends, and competition to adjust strategies and increase revenue.
Set Sales Targets and Monitor Performance:
  • Establish clear and measurable sales targets for the team and monitor progress toward achieving these goals.
  • Regularly analyze sales data, identify performance gaps, and make necessary adjustments to strategies.
  • Provide ongoing feedback and performance evaluations to the sales team to ensure continuous improvement.
Lead, Manage, and Motivate the Sales Team:
  • Lead the recruitment, training, and development of the sales team, ensuring they have the skills to meet business objectives.
  • Foster a positive, team-oriented environment that encourages collaboration, innovation, and the achievement of individual and collective goals.
  • Provide coaching, support, and motivation to team members to help them exceed sales targets.
Manage Customer Account Receivable:
  • Oversee the process of customer payment collections, ensuring timely invoicing and receivables.
  • Work closely with the finance team to follow up on outstanding payments and resolve any payment-related issues.
  • Ensure customer accounts are managed efficiently, maintaining positive relationships while securing timely payments.
Provide Customized Logistics Solutions:
  • Work closely with customers to understand their specific air freight needs and provide tailored logistics solutions.
  • Collaborate with internal teams, including Solutioning, Operations, Revenue Management, and Network Planning, to create and deliver commercial proposals that meet client requirements.
  • Support the development and standardization of logistics products to enhance service offerings and improve efficiency.
Build and Maintain Strong Customer Relationships:
  • Develop and nurture strong relationships with key clients by understanding their needs, addressing concerns, and providing tailored solutions.
  • Deliver high-quality customer service and ensure customer satisfaction and long-term business growth.
  • Work closely with customers to present proposals, negotiate contracts, and ensure successful deal closure.
Analyze Market Trends and Competitor Activity:
  • Stay updated on industry trends, competitor activities, and market conditions that impact the business, particularly in the logistics, air cargo, freight forwarding, and cross-border e-commerce sectors.
  • Use this knowledge to adjust sales strategies and make data-driven decisions to stay competitive in the market.
  • Continuously conduct market research to identify potential opportunities and threats.
Collaborate Across Departments:
  • Work closely with cross-functional teams, including Marketing, Solutions, Operations, Revenue Management, Network Planning, Air Partners, and Customer Success, to ensure cohesive execution of sales strategies.
  • Share market insights, customer feedback, and competitive data to align sales goals with overall business objectives.

Requirements:

  • Bachelor's degree in Logistics Management, Supply Chain Management, International Trade, or a related field (MBA preferred).
  • 8+ years of experience in logistics, with at least 5 years in a leadership role, preferably in the logistics, air cargo, freight forwarding, or cross-border e-commerce sectors.
  • Proven track record of achieving sales targets and driving revenue growth.
  • Familiarity with key cross border Ecom marketplace and airlines.
  • Strong ability to develop customized air freight solutions based on client requirements.
  • Excellent leadership, communication, and team management skills.
  • Ability to analyze market trends, data, and customer behaviors to create actionable sales strategies.
  • Strong negotiation, presentation, and relationship-building skills.

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