Manager of Air Freight Services
2 months ago
Job Description
Responsibilities:
Ø Direct the team to achieve collective objectives while ensuring customer satisfaction.
Ø Execute operational plans for the hub in alignment with budgetary goals, service standards, and cost management.
Ø Collaborate with internal departments to address issues promptly.
Ø Develop internal KPIs to assess service performance and implement corrective measures for continuous improvement.
Ø Provide effective coaching to staff through consistent on-the-job training to enhance team efficiency.
Qualifications:
Bachelor’s Degree or Equivalent
Skills:
Strong Planning and Organizational Skills
Negotiation and Interpersonal Skills
Creativity and Innovative Problem-Solving Skills
Effective Analytical Skills and Decision-Making Abilities
Experience:
Minimum of 5 years in air freight or a related field.
3-5 years of managerial experience in a service-oriented position, ideally within the air freight sector.
Competencies:
Customer Focus Decision-Making Market Awareness Negotiation Skills Planning and Organization Results-Driven Team Leadership Talent Development Collaborative Teamwork Influencing Skills
Application Process
Start your application process easily online.
Locations
Available positions can be found at various locations.
About Us
Essential Function: Optimize air freight costs through effective space management, equalization, and consolidation. Enhance air freight services by improving coordination with carriers and agents.
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