Manager of Air Freight Services

2 months ago


Guangzhou, Guangdong, China Schenker China Ltd. (Guangzhou Branch) Full time

Job Description

Responsibilities:

Ø Direct the team to achieve collective objectives while ensuring customer satisfaction.

Ø Execute operational plans for the hub in alignment with budgetary goals, service standards, and cost management.

Ø Collaborate with internal departments to address issues promptly.

Ø Develop internal KPIs to assess service performance and implement corrective measures for continuous improvement.

Ø Provide effective coaching to staff through consistent on-the-job training to enhance team efficiency.

Qualifications:

Bachelor’s Degree or Equivalent

Skills:

Strong Planning and Organizational Skills

Negotiation and Interpersonal Skills

Creativity and Innovative Problem-Solving Skills

Effective Analytical Skills and Decision-Making Abilities

Experience:

Minimum of 5 years in air freight or a related field.

3-5 years of managerial experience in a service-oriented position, ideally within the air freight sector.

Competencies:

Customer Focus Decision-Making Market Awareness Negotiation Skills Planning and Organization Results-Driven Team Leadership Talent Development Collaborative Teamwork Influencing Skills

Application Process

Start your application process easily online.

Locations

Available positions can be found at various locations.

About Us

Essential Function: Optimize air freight costs through effective space management, equalization, and consolidation. Enhance air freight services by improving coordination with carriers and agents.


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