Customer Success Account Manager

1 week ago


Guangzhou, Guangdong, China Microsoft Full time

Unlock Customer Success with Microsoft

At Microsoft, we're on a mission to empower every person and organization on the planet to achieve more. As a Customer Success Account Manager, you'll play a critical role in helping our customers achieve their business objectives by accelerating their value realization across our Digital Cloud platforms.

Key Responsibilities

  • Build and maintain strong relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health.
  • Identify, navigate, communicate, and influence key customer technical, business, and executive-level stakeholders to facilitate the achievement of customer business objectives.
  • Develop and execute customer success plans that align with customer business priorities and drive operational health.
  • Proactively identify and mitigate customer blockers by leveraging Microsoft solutions and services.
  • Lead the strategic execution of program planning and customer-facing program reviews to ensure alignment on customer outcomes and account priorities.

Requirements

  • Bachelor's Degree in Business, Sociology, Psychology, Computer Science, or related field, and 4+ years of customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience.
  • Or Master's Degree in Business, Sociology, Psychology, Computer Science, or related field, and 3+ years of customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience.

What We Offer

  • Industry-leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

Join Our Team

At Microsoft, we're committed to creating a workplace that's inclusive, diverse, and empowering. We believe that everyone deserves the opportunity to achieve their full potential, and we're dedicated to making that happen.



  • Guangzhou, Guangdong, China Microsoft Full time

    Unlock Customer Success with MicrosoftAt Microsoft, we're on a mission to empower every person and organization on the planet to achieve more. As a Customer Success Account Manager, you'll play a critical role in helping our customers achieve their business objectives by accelerating their value realization across our Digital Cloud platforms.Key...


  • Guangzhou, Guangdong, China Microsoft Full time

    Unlock Customer Success with MicrosoftAt Microsoft, we're on a mission to empower every person and organization on the planet to achieve more. As a Customer Success Account Manager, you'll play a critical role in helping our customers achieve their business objectives by accelerating their value realization across our Digital Cloud platforms.Key...


  • Guangzhou, Guangdong, China Siemens Mobility Equipment (China) Co., Ltd Full time

    About the RoleWe are seeking a highly motivated and experienced Key Account Manager to join our team at Siemens Mobility Equipment (China) Co., Ltd. as a Key Account Manager for Metro Customers.Key ResponsibilitiesDevelop and execute a comprehensive sales strategy to drive growth in the metro customer segment.Build and maintain strong relationships with key...


  • Guangzhou, Guangdong, China Bosch Full time

    Job SummaryKey Account ManagerWe are seeking a highly motivated and experienced Key Account Manager to join our team at Bosch. As a Key Account Manager, you will be responsible for achieving sales turnover targets, exploring sales opportunities in fast-growing markets, and serving key account customers, particularly those in China.Key ResponsibilitiesAchieve...

  • Account Manager

    1 week ago


    Guangzhou, Guangdong, China Huntsman Full time

    Job Title: Account ManagerJoin Huntsman's team as an Account Manager and take on the challenge of driving business growth in the PU Elastomer market.Key Responsibilities:Develop and implement sales strategies to achieve business objectivesBuild and maintain strong relationships with key customers and stakeholdersMonitor market trends and competitor activity...

  • Account Manager HC

    2 days ago


    Guangzhou, Guangdong, China Nouryon Full time

    About the RoleWe are seeking a highly skilled Account Manager to join our team at Nouryon. As an Account Manager, you will be responsible for developing and growing our household and I&I cleaning business in south China.Key ResponsibilitiesDevelop and execute business plans to achieve sales targets and customer satisfaction.Manage a portfolio of assigned...

  • Account Manager

    2 weeks ago


    Guangzhou, Guangdong, China FedEx Full time

    Job OverviewWe are seeking a highly motivated and results-driven Account Manager to join our team at FedEx. As a key member of our sales team, you will be responsible for developing and executing sales strategies to drive business growth and revenue expansion.Key ResponsibilitiesDevelop and maintain strong relationships with existing and new customers to...

  • Account Manager

    2 weeks ago


    Guangzhou, Guangdong, China International Flavors & Fragrances Full time

    Job Title: Account ManagerJob Summary:We are seeking a highly motivated and experienced Account Manager to join our team at International Flavors & Fragrances. As an Account Manager, you will be responsible for managing client relationships, growing sales and profitability, and establishing our company as a key partner in the fragrance industry.Key...


  • Guangzhou, Guangdong, China Thermo Fisher Scientific Full time

    Account Manager, AcademiaThermo Fisher Scientific is seeking a highly motivated and experienced Account Manager to join our team in the Academic scientific research vertical industry. As an Account Manager, you will be responsible for establishing and nurturing strong relationships with clients, driving sales growth, and collaborating with cross-functional...

  • Key Account Manager

    2 days ago


    Guangzhou, Guangdong, China Avery Dennison Smartrac Full time

    About Avery Dennison SmartracAvery Dennison Smartrac is a global leader in the development and production of inlay and tag solutions for the Internet of Things (IoT). Our products and solutions enable companies to connect their products and services to the digital world, improving efficiency, reducing costs, and enhancing customer experiences.Job SummaryWe...

  • Account Manager III

    4 weeks ago


    Guangzhou, Guangdong, China Thermo Fisher Scientific Full time

    Thermo Fisher Scientific Inc. is a world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing...

  • Account Manager

    2 days ago


    Guangzhou, Guangdong, China International Flavors & Fragrances Full time

    Job Title: Account ManagerJob Summary:We are seeking a highly motivated and experienced Account Manager to join our team at International Flavors & Fragrances. As an Account Manager, you will be responsible for managing client relationships, growing sales and profitability, and establishing our company as a key partner in the fragrance industry.Key...

  • Account Executive

    2 days ago


    Guangzhou, Guangdong, China Thermo Fisher Scientific Full time

    {"title": "Account Manager", "description": "Drive Sales Growth and Customer SatisfactionAs an Account Manager at Thermo Fisher Scientific, you will play a key role in driving sales growth and expanding our customer base in the South area. You will be responsible for managing customer accounts and providing exceptional customer service to meet and exceed...


  • Guangzhou, Guangdong, China dentsu Full time

    Job Title:Senior Account ExecutiveJob Description:The Senior Account Executive plays a crucial role in supporting the Account Director in planning and account handling. This involves managing the workload of the Account Executive and helping to develop their skill sets. The Account Manager is responsible for creating opportunities for strategy and...

  • Account Manager

    3 weeks ago


    Guangzhou, Guangdong, China Roche Full time

    The RoleWe are seeking a highly motivated and experienced Account Executive to join our team at Roche. As an Account Executive, you will be responsible for managing and monitoring sales performance of assigned accounts, achieving sales targets, and implementing Key Account Management systems.Main ResponsibilitiesManage and monitor sales performance of...


  • Guangzhou, Guangdong, China Thermo Fisher Scientific Full time

    Job SummaryWe are seeking a highly motivated and experienced Account Manager to join our team at Thermo Fisher Scientific. As an Account Manager, you will be responsible for establishing and nurturing strong relationships with clients within the Academic scientific research vertical industry and key governmental departments.Key ResponsibilitiesDrive sales...


  • Guangzhou, Guangdong, China Waters Corporation Full time

    About the RoleWaters Corporation, a leading specialty measurement company, is seeking a highly skilled Account Manager - Chemistry Consumables to drive business growth and customer success in the Guangdong Province.Key ResponsibilitiesDevelop and execute sales strategies to achieve targets in assigned regionsMaintain and develop existing customer...

  • Account Manager III

    2 weeks ago


    Guangzhou, Guangdong, China Thermo Fisher Scientific Full time

    Job Title: Account Manager IIIJob Summary:Thermo Fisher Scientific Inc. is a world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. As a key member of our team, you will play a critical role in driving sales growth and expanding our customer base.Key...

  • Account Executive

    2 weeks ago


    Guangzhou, Guangdong, China Thermo Fisher Scientific Full time

    {"title": "Account Manager", "description": "Drive Sales Growth and Customer SatisfactionAs an Account Manager at Thermo Fisher Scientific, you will play a key role in driving sales growth and expanding our customer base in the South area. You will be responsible for managing customer accounts and providing exceptional customer service to meet and exceed...


  • Guangzhou, Guangdong, China Medtronic Full time

    Careers that Transform LivesA Day in the Life of a Sales ProfessionalAs a Key Account Manager for Medtronic, you will be responsible for promoting and selling our products and services within an assigned geographic area and/or specific customer accounts to meet or exceed sales targets.Develop and maintain strong relationships with distributors and healthcare...