Senior Director, Head of Retail Operations China

1 week ago

Shanghai, Shanghai, China The LEGO Group Full time
About the Role

We are seeking a highly experienced and skilled Senior Director to lead our retail operations in China. As a key member of our leadership team, you will be responsible for driving business growth, improving customer experience, and developing our retail strategy.

Key Responsibilities
  • Business Growth: Develop and implement strategies to drive sales growth, improve market share, and increase profitability.
  • Customer Experience: Oversee the development and implementation of customer-centric initiatives to enhance the shopping experience and increase customer loyalty.
  • Retail Strategy: Collaborate with cross-functional teams to develop and implement retail strategies that align with our business objectives.
  • Team Leadership: Lead and manage a team of retail professionals to achieve business objectives and develop their skills and capabilities.
  • Operational Excellence: Ensure the effective operation of our retail stores, including inventory management, supply chain, and logistics.
Requirements
  • Experience: Minimum 10 years of experience in retail operations, with a proven track record of driving business growth and improving customer experience.
  • Leadership: Proven leadership skills, with experience in managing teams and developing talent.
  • Strategic Thinking: Ability to develop and implement strategic plans that align with business objectives.
  • Communication: Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Business Acumen: Strong business acumen, with a deep understanding of the retail industry and market trends.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and development within the company.
  • Collaborative Culture: A collaborative and inclusive culture that values diversity and innovation.
  • Professional Development: Opportunities for professional development and training.

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