Sales and Service Excellence Manager

2 weeks ago


Shenyang, Liaoning, China Otis College of Art and Design Full time

About the Role

Job Title: Elevator Sales and Maintenance Specialist

This role helps achieve sales growth through three main areas of responsibility: maintaining an existing portfolio, obtaining new business, and as required selling modernization and repairs.

Key Responsibilities

  • Manage a portfolio of elevator units through maintaining good working relationships with existing customers
  • Serve as primary contact for timely resolution of customer needs surrounding inquiries
  • Develop build-on repair and modernization sales through networking, bids and tenders
  • Develop your own sales strategy to achieve sales targets, ensuring profitability
  • Use Otis' sales tools to effectively track opportunities, pipeline, and forecast sales results
  • Conduct sales negotiations and close deals, ensuring payment on time
  • Collaborate with fellow team members, including other sales representatives and field colleagues

Requirements

  • You have a business or technical degree or have completed training as a technician or business administrator
  • You have initial experience in the sale of technical products requiring consultation
  • You have a strong customer and service orientation, including excellent interpersonal skills
  • You are characterized by a high level of commitment and reliability, with a drive to deliver results
  • You are target focused, with the ability to work at pace in a demanding, complex, corporate organization

Benefits

You will receive a long-term employment contract with the world market leader in a crisis-proof industry.

We offer you remuneration in accordance with local requirements, plus:

  • Customize for local benefits here including vacation and incentive
  • Customize for local benefits here including any car allowance or other applicable benefits

We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

We support work-life integration, allowing space for both work and your personal life so that you can feel fulfilled in both aspects. For this role, we offer flexible working hours with the possibility of remote work.


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