Quality Key Account Manager.

3 weeks ago


Shanghai, China ZF Group Full time

Req ID Asia Pacific Co Ltd, China

What you can look forward to as [Job title] (m/f/d)

Drive and manage Customer Quality Excellence by understanding VOC (Voice of the Customer)​ Drive and manage Customer Scorecards and Customer Performance to achieve Customer Satisfaction​ Drive and manage communication of Customer requirement across the organization​ Drive and manage Customer requirements reviews and analysis to ensure compliance and feasibility​ Drive and manage customer complaints and escalations to closure

Your Profile as [Job title] (m/f/d)

Broad Quality automotive background and experience, ideally in Passive Safety​

Ability to drive strong customer focus inside the organization to meet customer requirements​

Ability to execute priorities through collaboration with all stakeholders in a matrix organization​

Ability to build strong customer relationships and to anticipate customer needs​

Strong communication and presentation skills

Experience with the customer Geely Volvo and its quality requirements and processes are desired.


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