AWS Marketing Response Center Representative

6 months ago

Shanghai, China Amazon Connect Technology Services (Beijing) Co., Ltd. Full time
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Do you have a desire to make a major contribution in the rapid growth environment of Cloud Computing?Do you want to build your skills in marketing and sales for long term career growth?

If so, come build the future of tech as part of our Global Marketing Response Center (MRC) team (Watch this video to learn more about the Global MRC team:

MRC is an important customer engagement arm in the Marketing organization. Our mission is to learn from customers, understand their needs, and educate them about the benefits of AWS and all the services we offer, in order to help them embark on their cloud journey quickly and easily. It is a critical function within the lead and demand generation process, with the objective to profile, nurture, and qualify marketing leads generated from various marketing events, campaigns, and activities.
We are looking for talented builders to join the Global MRC team based either in Beijing or Shanghai to engage with AWS new and prospective customers in China. The targeted talent should have experience in specific segment or industry, able to identify pain points and propose solutions in the customer journey/experience, to address specific customer/segment needs. With experience in Industry/Segment inbound demand generation and lead management campaigns, to increase the quality of Marketing Inbound Leads through targeted profiling and nurturing activities. (ps: this is not a field sales customer facing role). In this role, you work with a highly talented, dynamic and fun team, targeting existing leads with campaigns and information designed to improve the lead quality and sales conversion rates. As customer facing window, you will help build the bridge to improve customer experience in AWS marketing campaigns, and accelerate customer cloud journey. Working with marketing team to improve campaign efficiency, and engage with sales team to improve the conversion rate.

Key job responsibilities
•Perform calls to nurture leads with information/campaigns to increase their understanding of the AWS portfolio, the value proposition and relevant use cases for AWS services.
•Respond to customers’ inquiries in a timely manner to accelerate their cloud journey
•Educate customers that are in the beginning of the cloud journey and move them from warm or little interest to active interest; education to consideration.
•Through tele-profiling, researching and nurturing efforts you will create higher value leads resulting in higher sales conversion rates.
•Work closely with multiple stakeholders (Sales team, Partner team, Marketing team...) to achieve campaign customer engagement goals while ensuring exceptional internal & external customer satisfaction.
•Leading the specific segment/industry campaign conversation with stakeholders to improve the campaign efficiency and customer experience.
•Assess what knowledge gaps exist about the customer segment and recommend next steps to improve customer experience within MRC team and external stakeholders.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

BASIC QUALIFICATIONS

- Bachelor’s degree, a technical background in engineering, computer science or MIS is a plus but not compulsory.
- 5+ years of specific segment (Enterprise), or Industry in Telemarketing or customer engagement role.
- Understand customer use cases, buying group, decision process, know how to engage with customer in different stage.
- 3 - 5 years of work experience in a fast-paced and highly cross-functional organization - high-tech products/services.
- Proven success in doing business development and marketing calls and juggling multiple projects in a high growth environment where priorities shift fast.
- Excellent oral and written communication skills in Chinese and English.

PREFERRED QUALIFICATIONS

- AWS Cloud Practitioner Certification / AWS Certified Solutions Architect – Associate.
- In-depth knowledge and understanding of existing and developing technologies related to cloud computing: understand and identify opportunities for customers.

  • AWS Marketing Engagement Representative

    2 months ago

    Shanghai, Shanghai, China Amazon Connect Technology Services (Beijing) Co., Ltd. Full time

    Job Summary:As an AWS Marketing Engagement Representative, you will play a critical role in driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers. You will engage with AWS new and prospective customers in China, identifying pain points and proposing solutions in the customer...

  • HR Service Center Representative

    2 months ago

    Shanghai, Shanghai, China Zebra Full time

    HR Service Center RepresentativeAt Zebra, we're shaping the future of work on the front line by developing new technologies and creating new solutions with partners. As an HR Service Center Representative, you'll be part of a community of changemakers, innovators, and doers who come together to deliver a performance edge to the front line of...

  • Generative AI Specialist, Generative AI

    6 months ago

    Shanghai, China Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) Full time

    Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply cutting edge Generative AI algorithms to solve real world problems with significant impact? The Generative AI Innovation Center at AWS is a new strategic team that helps AWS customers implement Generative AI solutions and realize transformational business...

  • Data Center Operations Manager

    1 month ago

    Shanghai, Shanghai, China KONE Full time

    About the RoleWe are seeking a highly skilled Data Center Operations Manager to join our team at KONE. This is a fantastic opportunity for someone who is passionate about delivering high-quality data center services and has experience in managing cloud infrastructure.Job DescriptionThe successful candidate will be responsible for maintaining the quality...

  • Sales and Marketing Director for Asia-Pacific Region

    1 month ago

    Shanghai, Shanghai, China Hospitality Marketing Concepts Full time

    Job Description:We are seeking an experienced Sales and Marketing Director to lead our Asia-Pacific region.About Us:Hospitality Marketing Concepts is a global provider of digital loyalty solutions to upscale hotels worldwide. Our turnkey solution includes concept and design, IT deployment, management, and ongoing marketing and member service.Role...

  • Senior Applied Scientist, AWS Shanghai AI Lab

    6 months ago

    Shanghai, China Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) Full time

    AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the...

  • AWS Technical Solutions Architect

    1 month ago

    Shanghai, Shanghai, China Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) - C34 Full time

    Job OverviewAward-winning solutions at Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) - C34 are built on a foundation of exceptional talent.We're seeking an experienced AWS Technical Solutions Architect to join our team, with a strong background in distributed systems and cloud computing.ResponsibilitiesAct as a strategic advisor for...

  • Business Development Representative Intern

    6 months ago

    Shanghai, China Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) - C34 Full time

    About Amazon Web Services Since 2006, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud. AWS has been continually expanding its services to support virtually any workload, and it now has more than 240 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial...

  • Cloud Services Business Development Representative for MNC Automotive

    2 months ago

    Shanghai, Shanghai, China Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) - C34 Full time

    About the RoleWe are seeking a highly skilled Cloud Services Business Development Representative to join our team at Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) - C34. This role will be responsible for building strategic relationships with MNC automotive customers and driving revenue growth through the sale of cloud services.Key...

  • Cloud Business Development Representative

    1 month ago

    Shanghai, Shanghai, China Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) - C34 Full time

    About UsAt Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch), we are committed to delivering exceptional cloud solutions that transform businesses and industries.We are seeking a highly skilled Cloud Business Development Representative to join our team, specializing in the Automotive sector.Job DescriptionWe are looking for a seasoned...

  • Marketing Development Representative

    6 months ago

    Shanghai, China Impact tech Inc Full time

    Our Company: At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS...

  • Marketing Development Representative

    2 months ago

    Shanghai, Shanghai, China Impact tech Inc Full time

    Our MissionAt Impact.tech Inc. we are passionate about transforming the way businesses manage and optimize partnerships.We use cutting-edge technology to solve real-world problems for our clients and drive revenue growth.Join Our TeamWe are seeking a skilled Marketing Development Representative to join our team in Shanghai. As a key member of our business...

  • AWS Technical Solutions Expert

    2 months ago

    Shanghai, Shanghai, China Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) Full time

    • As a Technical Account Manager at Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch), you will be responsible for fostering the innovative and transformative endeavors of our customers across various industries and technologies.• Your primary role will be to serve as the primary technical advisor and voice of the customer for...

  • Cybersecurity Expert

    1 month ago

    Shanghai, Shanghai, China Cisco Full time

    Cisco is seeking highly skilled Senior Information Security Analysts to join our team. As a key member of our security operations group, you will play a critical role in reducing security incident risks for our businesses.Key Responsibilities:Monitor security alerts using Splunk and other security tools, perform thorough investigation and remediation of...

  • Cloud Business Development Strategist

    1 month ago

    Shanghai, Shanghai, China Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) - C34 Full time

    About Amazon Web ServicesSince its inception in 2006, Amazon Web Services has established itself as the world's most comprehensive and broadly adopted cloud platform. With over 240 fully featured services for compute, storage, databases, networking, analytics, machine learning, and artificial intelligence (AI), Internet of Things (IoT), mobile, security,...

  • Marketing & Comms Intern

    6 months ago

    Shanghai, China Goodyear Full time

    Location: CN - Shanghai Goodyear Talent Acquisition Representative: Amelia Li Sponsorship Available: No Relocation Assistance Available: 否  Responsibilities New Product Launch Support: You will support materials organization and brief suppliers on simple design requirements for new product launches. You need to gather and organize placement...

  • Hospitality Marketing Concepts

    1 month ago

    Shanghai, Shanghai, China Hospitality Marketing Concepts Full time

    Hospitality Marketing Concepts is a leading global provider of digital loyalty solutions to upscale hotels worldwide.We are currently seeking a highly skilled and motivated Business Development Manager to take our growing Asia presence to the next level.The successful candidate will be responsible for identifying, soliciting, evaluating, developing and...

  • Cloud Solutions Strategist

    1 month ago

    Shanghai, Shanghai, China Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) Full time

    Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch)Salary: $150,000 - $200,000 per annumAbout the RoleWe are seeking a skilled Cloud Solutions Strategist to join our team at Amazon Web Services (AWS). As a key member of our Business Development team, you will play a crucial role in driving revenue, adoption, and growth from large and...

  • Sales Representative

    2 months ago

    Shanghai, Shanghai, China Aptiv Full time

    About the RoleAs a Sales Representative at Aptiv, you will be responsible for identifying and pursuing new business opportunities in the automotive industry. Your primary focus will be on developing and maintaining relationships with customers, understanding their needs, and providing tailored solutions to meet their requirements.Main ResponsibilitiesSearch...

  • Sales Representative

    1 month ago

    Shanghai, Shanghai, China Milliken & Company Full time

    Job Title: Sales RepresentativeMilliken & Company is a global leader in manufacturing, driven by materials science innovation. As a Sales Representative, you will play a pivotal role in presenting and closing sales of Polartec products to present and potential customers in China.Key Responsibilities:Identify opportunities to meet annual sales and profit...