Technical Support Engineer
2 months ago
Job Description:
Responsibilities:
为HPE品牌的服务器、存储、软件等提供远程售后技术支持,存储优先。 负责指导HPE用戶的产品使用与维护 协助到场工程师修复及问题排除 在规定的时间內通过电话、邮件的方式回应客戶请求 快速定位客戶問題,针对已知问题找到相应的解決方案并提供专业的答复Desired Qualifications/Skills:
本科及以上学历,2025届计算机、通信、电子及相关专业毕业 熟练掌握服务器软硬件相关知识 具有良好的英语写作和沟通能力 良好的服务意识、沟通能力、逻辑分析能力Better to have:
计算机二级,CCNA,红帽认证#intern
Additional Skills:
Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}What We Can Offer You:
Health & Wellbeing
Personal & Professional Development
Diversity, Inclusion & Belonging
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
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