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Sales Operations Specialist

2 months ago

Beijing, Beijing, China HITACHI ENERGY (CHINA) LTD. Full time

Job Description:

As a Sales Operations Specialist at HITACHI ENERGY (CHINA) LTD., you will play a crucial role in managing and adopting processes and tools for the PGHV M&S community within the HUB. Your core functions will include:

  • Sales Planning and Management (Market Size, Market Analysis, Budget, KPIs, etc.)
  • Sales Productivity (Sales processes and Reviews, Support to Training and accreditation, etc.)
  • Field Sales Operations (CRM, Reports and Dashboards, Tools, such as new configurator, SFDC, etc.).

Your Responsibilities:

  • You will coordinate sales planning and demand & supply side budgeting processes within the HUB sales organization, market analysis (e.g. MIMO process, Global Target Setting), proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization's planning efforts.
  • You will proactively identify opportunities for sales process improvement through the deployment of demand and supply sales KPI's, work closely with HUB & factories, channel/segment managers and FES organization to analyze sales process quality and prioritize opportunities for improvement and assist the HUB in understanding process bottlenecks and inconsistencies.
  • You will be responsible for regional adoption/full implementation of sales support infrastructure (Configurators, SFDC etc.) on both front-end & supply-side to boost commercial operations productivity.
  • You will monitor the consistency, accuracy of common sales dashboards and reports essential to the sales community assisting GPGMMs & BU M&S Analysts in the development of new reporting tools as needed and support the implementation of enabling technologies to FES sales teams, e.g., CRM and SFDC monitor the compliance of the sales teams with required standards for maintaining data quality.
  • You will be involved in management of the IS/Tools within the HUB leveraging the Global Sales Operations Team focusing on continuous process improvement, sales support infrastructure and sales training and support the selection process, on-boarding and development of the Market Intelligence/Analysis competencies within the HUB.
  • You will report to HUB M&S and functionally to the BU Sales Operations Manager.
  • Living Hitachi's core values of safety and integrity, which means taking responsibility in own project actions in the site.

Your Background:

  • University degree in engineering, business administration or equivalent.
  • Minimum 5 years on Sales experience.
  • IS/IT expertise; Analytical strength, affinity to figures and IT-solutions.
  • Understanding the business, industry and products and proven experience in similar role.
  • Proven Sales & Marketing experience combined with commercial operations knowledge.
  • Deep knowledge of BU High Voltage Products, its portfolio, market and infrastructure.
  • Fluent English, both written and spoken.
  • Additional languages are of advantage.