Senior Director, Field Services Leader
4 weeks ago
Job Summary:
As a Senior Director, Field Services, you will be responsible for leading the field services team to deliver exceptional customer experience and drive business growth. You will oversee the development and implementation of strategies to improve service performance, customer satisfaction, and margin performance.
Key Responsibilities:
- Lead and manage a team of field services professionals to deliver high-quality service to customers.
- Develop and implement strategies to improve service performance, customer satisfaction, and margin performance.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Provide coaching and development opportunities to team members to enhance their skills and knowledge.
- Ensure compliance with company policies and procedures.
Requirements:
- Bachelor's Degree in Business Administration or related field.
- Minimum 15 years of experience in field services or a related field.
- Proven track record of leading high-performing teams and driving business growth.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
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