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Sales Operations Coordinator

1 month ago

Beijing, Beijing, China Evonik Full time
About the Role

Evonik is seeking a highly motivated and organized Sales Administration professional to join our team. As a key member of our sales team, you will be responsible for handling customer inquiries, processing orders, and coordinating with various departments to ensure seamless execution of sales and logistics activities.

Key Responsibilities
  • Handle customer inquiries and respond to sales-related queries in a timely and professional manner.
  • Process and manage sales documents, including purchase orders, sales orders, invoices, and credit/debit notes.
  • Coordinate with sales, logistics, finance, IT, and accounting departments to ensure smooth order processing and customer satisfaction.
  • Manage customer master data, including sold-to and ship-to information.
  • Assist the sales team in following up on payment collections and communicating with customers and finance service departments.
  • Liaise with service providers to arrange deliveries and resolve customer complaints.
  • Coordinate orders and shipments between Asia North countries and Germany, ensuring best-in-class service delivery.
  • Perform related assignments and ad-hoc tasks to support the business strategy.
Requirements
  • Minimum 1-3 years of experience in customer service, sales, or administrative roles.
  • Fluency in both Chinese and English (oral and written).
  • Bachelor's degree or above.
  • Ability to work independently, think critically, and make sound judgments.
  • Excellent communication and teamwork skills.
What We Offer

At Evonik, we offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and organized individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.